Reservation Associate

2 months ago


Lucknow, India Marriott International, Inc Full time

**Job Number** 24047812

**Job Category** Reservations

**Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23207679 **Job Category** Reservations **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....


  • Lucknow, India Hotel Legend Inn Full time

    Greeting and welcoming guests: Front office associates greet visitors, guests, and customers as they arrive. They provide a friendly and professional first impression and direct them to the appropriate areas or personnel. Check-in and check-out procedures: Front office associates are responsible for the check-in and check-out process for guests. They verify...


  • Lucknow, Uttar Pradesh, India Bhartiya Airways Full time

    Flight Booking Manager is liable for managing all factors of flight reservations and ticketing processes within an airline, travel agency, or online travel platform. This multifaceted role requires a sensitive awareness of airline policies, fare structures, and reservation techniques, associated with strong administrative and communication skills.


  • Lucknow, India gemini continental Full time

    **JOB RESPONSIBILITY** - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests’ needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and assisting with...


  • Lucknow, India Fairfield Inn & Suites Full time

    POSITION SUMMARY Assist staff with expediting problem payments problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit....


  • lucknow, India Marriott International Full time

    POSITION SUMMARY Assist staff with expediting problem payments (., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or...

  • Office Assistant

    1 day ago


    Lucknow, India SKD Academy Full time

    **Office Assistant Responsibilities**: - Handling incoming calls and other communications. - Managing filing system. - Recording information as needed. - Greeting clients and visitors as needed. - Updating paperwork, maintaining documents, and word processing. - Helping organize and maintain office common areas. - Performing general office clerk duties and...

  • Hotel Receptionist

    1 month ago


    Lucknow, India Hotel Legend Inn Full time

    Greeting and welcoming guests: Front office associates greet visitors, guests, and customers as they arrive. They provide a friendly and professional first impression and direct them to the appropriate areas or personnel. Check-in and check-out procedures: Front office associates are responsible for the check-in and check-out process for guests. They verify...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 24047831 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...

  • Office Assistant

    1 month ago


    Lucknow, India SKD Academy Full time

    _**Note: - Whose Background Will be From Educational Industry Will Be Preferred.**_ **Office Assistant Responsibilities**: - Handling incoming calls and other communications. - Managing filing system. - Recording information as needed. - Greeting clients and visitors as needed. - Updating paperwork, maintaining documents, and word processing. - Helping...


  • Lucknow, India Skd New Standard Coaching Institute Full time

    _**Note: - Should Have Experience In Coaching Institutes.**_ **Office Assistant Responsibilities**: - Handling incoming calls and other communications. - Managing filing system. - Recording information as needed. - Greeting clients and visitors as needed. - Updating paperwork, maintaining documents, and word processing. - Helping organize and maintain...


  • Lucknow, India YTT Group Full time

    Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands. **Office Assistant...


  • Lucknow, India Cedcoss Full time

    **Full Time** - Cedcoss Technologies Pvt Ltd- Job Code: C-14376 - Job Locations: Lucknow, Uttar Pradesh, India - Required Experience: 2 - 5 Years Skills: data maintenace, emplyee records, computer skills, excel Are you someone with a solid ethical framework and understanding of confidentiality, who has demonstrated integrity, accountability, and a strong...


  • Lucknow, Uttar Pradesh, India Marriott International, Inc Full time

    **Job Number** 24088242 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...


  • Lucknow, Uttar Pradesh, India MSS Maadhyam Staffing Solutions Pvt Ltd Full time

    **Administrative Assistant Responsibilities**: - Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. - Providing real-time scheduling support by booking appointments and preventing conflicts. - Making travel arrangements, such as booking flights, cars, and making hotel and restaurant...

  • Office Assistant

    1 month ago


    Lucknow, Uttar Pradesh, India SKD Academy Full time

    _**Note: - Whose Background Will be From Educational Industry Will Be Preferred.**_ **Office Assistant Responsibilities**: - Handling incoming calls and other communications. - Managing filing system. - Recording information as needed. - Greeting clients and visitors as needed. - Updating paperwork, maintaining documents, and word processing. - Helping...