Associate- Front Office

2 weeks ago


Lucknow, India Fairfield Inn & Suites Full time

POSITION SUMMARY

Assist staff with expediting problem payments problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or equivalent.

Related Work Experience: At least 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None



  • Lucknow, India Hilton Garden Inn Lucknow Full time

    DescriptionA Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doing?As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an...


  • Lucknow, India Hotel Legend Inn Full time

    Greeting and welcoming guests: Front office associates greet visitors, guests, and customers as they arrive. They provide a friendly and professional first impression and direct them to the appropriate areas or personnel. Check-in and check-out procedures: Front office associates are responsible for the check-in and check-out process for guests. They verify...


  • Lucknow, Uttar Pradesh, India Hilton Garden Inn Lucknow Full time

    A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doing?As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...


  • Lucknow, India Triedge Solution Full time

    Position: - **Front Office Associate (ONLY FOR MEN)** Location: - Lucknow Job Role: - Job Types: Full-time, Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus


  • Lucknow, India SKYHILTON HOTEL Full time

    Position: - **Front Office Associate (ONLY FOR MEN)** Location: - Lucknow Job Role: - Position Financial Rewards Paid-Fixed-Range 9000 - 10000 Monthly **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus


  • Lucknow, India Omni-Net Technologies Pvt Ltd Full time

    Admin executives are the backbone of every organization. As mentioned in the Admin Executive job description, they are responsible for ensuring the smooth functioning of the office by planning, scheduling, and executing day-to-day activities. **Job Description : Admin/Front office Executive** **Duties & Responsibilities**: - Handling various...


  • Lucknow, India ShubhchintaQ HR ServiceS Full time

    Established in Dec 2007 a well known Group of 18 Companies working in RETAIL, **PHARMA**, FMCG, Microfinance, Credit Cooperative, Real Estate, Insurance etc. & our headquartered in Lucknow, and today working in Pan India and has a network of more than 120+ offices and more than 1500 employees across India. - **Front Desk Executive / Receptionist**: - Work...


  • Lucknow, India Om Sai Global HR Services Full time

    **Job Overview** We are looking for a Full-time Front Office Executive position based at Lucknow. This role involves managing the reception area, attending to visitors, and providing administrative support. **Qualifications and Skills** - Previous experience as a Front Office Executive or similar role is preferred. - Excellent verbal and written...

  • Assistant Manager

    1 month ago


    Lucknow, India Hyatt Corporation Full time

    Assistant Manager - Front Office Hyatt Regency Hyatt Regency Lucknow IN - UP - LucknowFront OfficeAdministrativeFull-timeReq ID: LUC000467Local Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and...

  • Front Desk Officer

    1 month ago


    lucknow, India Realtooth Dental Clinic Full time

    We have vacant of 3 Front Desk Officer Jobs in, English Fluency, good communication, pleasing personality, hospitality, | Experience Required : 2 Years | Educational Qualification : Professional Degree, Other Bachelor Degree | Skill English Fluency, good communication, pleasing personality, hospitality etc.Welcoming PatientsManaging Patients and...


  • lucknow, India DentaZone Full time

    wanted a hard working pleasant sincere polite female preferably for front office.knowledge of english will be an added advantage

  • Front Office

    1 week ago


    Lucknow, India GEMINI CONTINENTAL PVT. LTD. Full time

    We are looking for a Hotel Front Executives to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Office Executives, responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience...


  • Lucknow, India Anch-Meta Full time

    **1. Front Office Executive**: **Experience**: 1-3 years **Number of vacancies** : 1 **Essential Skills-** - Should be graduate (Female) - Handling incoming and outgoing correspondence - Maintain courier - Keeping reports of service reports - Coordinate with other department and agencies - Monitoring entry/exit of any material from/in office - Maintain...

  • Back Office Executive

    1 month ago


    lucknow, India Rama Associate Full time

    We have vacant of 02 Back Office Executive Jobs in Lucknow, Uttar Pradesh, Data Analyst, Computer Operator, Microsoft Excel, Data Entry Operator, | for Freshers | Educational Qualification : Other Bachelor Degree | Skill Data Analyst, Computer Operator, Microsoft Excel, Data Entry Operator etc.,


  • Lucknow, India Wellsun Medicity Full time

    Graduate with Good flair of communication - Exp of 1yrs plus in handling front office & reception. - Knowledge of MS office. **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or...


  • Lucknow, India MasterChef Pankaj Kitchen's Private Limited Full time

    **Position Title: Front Office Executive** Position Overview: Key Responsibilities: - Greet and welcome guests, clients, and visitors in a courteous and professional manner. - Answer and direct incoming phone calls to the appropriate personnel or department. - Respond to inquiries and provide information about the organization's products, services, and...


  • Lucknow, India ShubhchintaQ HR ServiceS Full time

    Established in Dec 2007 a well known Group of 18 Companies working in RETAIL, **PHARMA**, FMCG, Microfinance, Credit Cooperative, Real Estate, Insurance etc. & our headquartered in Lucknow, and today working in Pan India and has a network of more than 120+ offices and more than 1500 employees across India. - **Front Office Executive / Receptionist**: - Work...


  • Lucknow, India Accor Full time

    Company Description Job Description ØResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints. ØMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. ØResponsible for day to day operations of Front Office Department. Any matter...


  • lucknow, India Accor Full time

    Company DescriptionJob Description ØResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints. ØMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. ØResponsible for day to day operations of Front Office Department. Any matter...


  • Lucknow, India Blossobit Technologies Full time

    Job Location: Vibhuti Khand, Gomti Nagar **Salary**: 8000/- INR to 15000/- INR per month (depending on experience) **Job Description**: **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer, screen, and forward incoming phone calls - Manage the reception area, ensuring it is tidy and presentable at all times -...