Front Office Associate

2 weeks ago


Lucknow, India gemini continental Full time

**JOB RESPONSIBILITY**
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with enquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.

**REQUIREMENTS**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Well-groomed, professional appearance.
- Excellent customer service skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Available to work shifts, over weekends, and on public holidays.

**Salary**: From ₹10,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- front office: 2 years (preferred)
- front office assosiate: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

*Speak with the employer*
+91 9918678291

**Salary**: From ₹10,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Diploma (required)

**Experience**:

- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person



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