Customer Support Representative

Customer Issues: Customer Support Representatives Work To Resolve Customer Issues, Which May Include Troubleshooting Technical Problems, Addressing Billing Concerns, And Processing Returns And Refunds. Providing Product Or Service Information: Customer Support Representatives Provide Customers With Information About Products Or Services. They May Explain...

Post - CUSTOMER SUPPORT REPRESENTATIVE INFORMATION RETRIEVAL OFFICER (IRO) Attend the incoming calls of the Toll-free number and sort out their concerns, information of both customers & clients ONROLL PROFILE 6 days working & 1 rotational week off Job location - PUNE Graduation is mandatory Good comment skills required in both English & Marathi Pay:...

**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. **Job Types**: Full-time,...

Seco is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary, hole making and tooling system, for over 80 years, we have been more than just a cutting tool provider. We develop and supply the technologies, processes and supports that manufacturers depend on to maximize productivity and profitability. Seco is...

JobOverviewWe are looking for an efficient andskilled Customer Service Representative for our call center. As aCustomer Service Representative your job is to provide excellentcustomer support to our clients. You will act as a liaison betweenour company and the clients. You will berequired to respond to customers queries and resolve them as soonas possible....

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

Customer Service Representative Summary This role reports to Team Leader, Customer Service Representative and fits under the Finance Division, based in Sofia, Bulgaria. Essential **Responsibilities**: - Performs basic bill review - Issues paperwork to clients for a change of “bill to” address - Opens billing inquiries and assigns to billing, credits...

**Job Title: Customer Service Representative** Location: Pune **Responsibilities**: - Manage and resolve customer complaints and issues in a timely manner. - Process orders and provide order status updates to customers. - Follow up with customers to ensure their satisfaction with the products and services offered. - Provide information about products and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Title: Customer Support **- **(we can go 35% Hike as** **exceptional)** **Location**: Pune Locals - Hybrid **Skills**: Voice Process, International Background Preferred, **Good/Excellent Communication Skills**. Need Someone from BPO Background **Shift**: UK Process / Shift **Budget**: 4.9 LPA Overall CTC / 4,45,454 Fixed CTC **Availability**:...

About the Team : Our help-desk team are based out in Pune, Montpellie and Montreal for customers across the world, handling all levels of customer support with a follow-the-sun service. The candidate would be working closely with all the Help-desk representatives in the team providing customer support from Pune (India) but also remotely connected with our...

About the Team : Our help-desk team are based out in Pune, Montpellie and Montreal for customers across the world, handling all levels of customer support with a follow-the-sun service. The candidate would be working closely with all the Help-desk representatives in the team providing customer support from Pune (India) but also remotely connected with our...

JOB DETAILS1)Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails2)Understand customer needs and requirements3)Route qualified opportunities to the appropriate sales executives for further development and closure4)Close sales and achieve quarterly quotas5)Research accounts, identify key players and generate...

JOB DETAILS1)Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails2)Understand customer needs and requirements3)Route qualified opportunities to the appropriate sales executives for further development and closure4)Close sales and achieve quarterly quotas5)Research accounts, identify key players and generate...

Greetings for the day!!! **Customer Service Representative For US Chat Process** 1) Grad/Undergrad with minimum 6 month of experience in chat process in previous role/s 2) An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and...

Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...

Propose potential products or services to top management to gather customer information and analyze customer needs. - Achieve sales targets productively. - Train the junior staff on improving customer satisfaction. - Handle and manage surveys in regards to resolving customer service problems. - Keep the record of customers and follow-up with them on a timely...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...