Customer Service Representative

2 weeks ago


Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Mind map IT Solutions Full time

Job Responsibilities:

- Effective communication skills
- Knowledge of CRM systems and procedures
- Customer-focused attitude and the capacity to adjust to and handle various personalities
- Excellent presentation and communication abilities
- Possess a proactive strategy for assistance
- The capacity to adhere to deadlines
- Product knowledge
- Time management skills
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service 1 (preferred)
- total work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8881667700



  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Wheel King Trans Haul Inc. Full time

    Position Summary________________________________________ __ A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    Teleperformance is immediately hiring for the role of Customer Support ExecutiveWork Location: Bestech business towers, Mohali 160066Shifts:Rotational shiftsResponsibilities: Providing exceptional customer support experience to the customers over the phone. Previous experience in a customer support role is a plus. Customer Care Representative must have...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    **Teleperformance **is immediately hiring for the role of **Technical Support Executive** **Work From Office** **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer Care Representative must have...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Nex HR Essentia Full time

    JOB ROLES: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Nex HR Essentia Full time

    JOB ROLES: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    Greetings for the day! **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    Greetings for the day! **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time

    Greetings for the day! **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Bykology Full time

    Company Overview - We are BYKOLOGY and we’ve been manufacturing top of the line aftermarket accessories for Superbikes here in SAS NAGAR (MOHALI), PB since 2016. The idea that we believe in is to provide products that are ethically designed and manufactured, keeping in mind the utility of the product, safety of the rider and overall looks of your dream...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Bykology Full time

    Company Overview - We are BYKOLOGY and we’ve been manufacturing top of the line aftermarket accessories for Superbikes here in SAS NAGAR (MOHALI), PB since 2016. The idea that we believe in is to provide products that are ethically designed and manufactured, keeping in mind the utility of the product, safety of the rider and overall looks of your dream...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Paisso Group Full time

    **Job Title: Customer Service Representative job in Mohali** **Salary**:15,000 - 20,000/month + Incentives up to 20,000/month** **Location**: Mohali. **About Company**: This is a FinTech start-up that serves as a mediator between clients and banks. banking products to customers and can provide exceptional customer services to the...


  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...


  • Ludhiana, Punjab, India Design Indya Advertising Pvt. Ltd. Full time

    **Company Description** Design Indya Advertising Pvt. Ltd. is an integrated media agency with its Head Office in Ludhiana, Punjab & Corporate office in Noida, UP. Since its establishment in 2008, Design Indya has become one of the fastest-growing agencies in the country, with a nationwide presence. We are known for our culture of client servicing and brand...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Starr Group Pty Ltd Full time

    At Rentaaa, we are currently seeking a customer-focused Technical Support Desk staff **Customer Support Executive Responsibilities**: - Respond to, investigate and action customer support requests and enquiries via CRM, phone, and live chat - Document customer interactions and maintain accurate records of customer information. - Assist with the...


  • Sahibzada Ajit Singh Nagar, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Hello, Greetings from Unicorn Infosolutions Pvt Ltd. Kindly share your resume. Salary - Negotiable. Thanks, **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - Customer Service: 1 year (preferred)


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Colossus Ventures India Full time

    **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Colossus Ventures India Full time

    **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...


  • Bhai Randhir Singh Nagar, Ludhiana, Punjab, India Grow up service Full time

    **Salary 25-30k** **Location Near keys hotel, ludhiana** **Timing 9:30 to 6:30** **non chargeable profile** **Must have experience customer relationship, Service sector sales, clients handling and sales** **Exp 3-5 years** **Grow up service** Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...


  • Ludhiana, Punjab, India Grow up service Full time

    Salary 25-30k Location Near keys hotel, ludhiana Timing 9:30 to 6:30 *non chargeable profile* Must have experience customer relationship, Service sector sales, clients handling and sales Exp 3-5 years *Grow up service* 7986153472 Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability...