Csa
4 weeks ago
Sutherland Global Services (Airoli)
**Job Description**:
1. Location: Airoli
2. Handling Inbound calls (US Customer Service)
3. Need to Handle Ecommerce Related Queries
4. Designation: CSA
5. Excellent communication skills needed
6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience.
7. Shift Timing 24*7 rotational shift.
8. Week off-2 Rotational week off between Monday till Sunday
10. Salary - 28,000 in hand + 2750 Incentives.
11. Strict background verification for all Employment and Educations documents.
12. Rounds of Interviews: HR, Ops (WebEx), GLA(VNA), Typing-25/85.
13. Transport Boundaries: Kalyan to Thane, Thane to Panvel, Panvel to Kurla, Thane to Sion, Andheri to Virar.
Contact HR Ashwini - 9076141043
**Job Types**: Full-time, Fresher
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Koparkhairane, Navi Mumbai - 400709, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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