Csa (Customer Service Associate)

7 days ago

Navi Mumbai, India Sutherland global Full time

Requirements for Sutherland Global Services (Airoli).

**Job Description**:
1. Location: Airoli

2. Handling Inbound calls (US Customer Service)

3. Need to Handle Ecommerce Related Queries

4. Designation: CSA

5. Excellent communication skills needed

6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience.

7. Shift Timing 24*7 rotational shift

8. Week off-2 Rotational week off between Monday till Sunday

9. Salary - fresher -18,000 in hand + 2750 incentive

Experienced
- 23000 in hand + 2750 Incentives.

10. Strict background verification for all Employment and Educations documents.

11. Rounds of Interviews: HR, Ops, Berlitz(VnA), Typing-25/85,.

12. Transport Boundaries: Kalyan to Thane, Thane to Panvel, Panvel to Kurla, Thane to Sion, Andheri to Virar.

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9920914622

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