Customer Care Assistant
2 weeks ago
_**We are Hiring**_
**Designation**: Customer support
**Qualification**: Graduate
**Language**: English
**Excellent communication skills, both written and verbal.**
**Versant 6 Certified**
**Fresher and Experienced both can apply**
**Salary**: 28K CTC
**6 Day's working**
**24/7 Rotational Shift**
**Cab from both side**
Day shift for females till 9 pm/ Rotational for males
**Location**: Gurgaon, Haryana.
**Key Responsibilities**:
- Keep track of assigned accounts to identify outstanding debts
- Contact banks/collection offices/law firms to inquire of possible offers
- Negotiate payoff deadlines or payment plans
- Create trust relationships with creditors, when possible, to avoid future issues
- Update account status and database regularly
- Alert superiors of creditors unwilling or unable to work with us
- Comply with requirements from our client
**Requirements and skills**:
- Proven experience as debt collector / negotiator / debt settlement experience
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements - USA
- Working knowledge of MS Office and databases
- Excellent communication, drive, results focused, motivated and people skills
- Apt in negotiating and persuading to closure
- Ability to be professional, polite and compassionate without lacking confidence
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7200585293
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