Customer Care Assistant
7 months ago
**Requirements**:
- Customer care Voice process for a matrimonial site, Day Shift, Rotational Offs, Six Days week. Shift Timings-10am-7pm near Guru Dron Acharya Metro Station, Gurugram
- Outstanding English communication( minimum 8 on 10), empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs
- Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar on excellence
- Working knowledge of Excel
- High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions
- Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued
**Job Types**: Full-time, Permanent
Pay: ₹400,000.00 - ₹500,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Please rate your English Verbal Communication Skills(1 to 10, 1 being Low and 10 being High)
Work Location: In person
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