S&d Benefit Admin

6 months ago

Hyderabad, India Computershare Full time

**Location**:Bangalore/Hyderabad, India (Hybrid)

This is a hybrid position primarily based in Hyderabad/Bangalore, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential

**We give you a world of potential**

Support is awesome in the way trust makes it work When you join this dynamic team as a Service & Delivery and Benefits Administrator, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally.

This role will operate within the Shared Services, People Function and be responsible for and support activity across all regions globally The role holder will therefore be required to work across multiple disciplines within the People team, building knowledge and capability to include Service Delivery, Employee Relations, Learning & Development, and Reward in order to provide effective support to projects and business as usual activities.

If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you

**A role you will love**

We are looking for motivated and talented individuals who will be accountable to support with complex requests and provide advice to, employees and managers globally in relation to all leave of absence processes, support change programmes and support with learning administration. Working collaboratively with the Reward, Payroll and ER Centre of Excellence, and Employee Helpdesk teams to ensure an excellent employee experience.

**Some additional responsibilities**:

- Experienced HR Administrator with strong literacy and numerical skills.
- Excellent customer service skills, both written and verbal.
- Experience within an Employee Relations or Learning context.
- Strong interpersonal skills, with an ability to demonstrate empathy towards others.
- Strong business awareness and understanding
- Global employment law or regulatory awareness
- Ability to successfully communicate across all levels of the business and build working relationships.
- Be able to work as part of a team, be self-motivated to use your own initiative, whilst understanding limits of own authority.
- Be able to make decisions/ investigate complex matters to support the resolution of employee queries
- Coach and support more junior/ less experienced team members.
- Coach and support line managers when dealing with complex/challenging circumstances e.g., redundancies/death or illness of team members.

**What will you bring to the role?**
- Responsible for managing complex transactions during extended leave of absence, redundancy, and business change events.
- Provide advice and guidance on policy and process at critical times in the employee lifecycle
- Provide accurate data to Payroll for payment processing which meets legal requirements and manages employee expectations.
- Identify any trends in processing, system, or automation errors
- Responsible for ensuring risk, compliance and data privacy process controls are met, covering; audit, data access, compliance checking schedule for internal and third-party processes
- Build relationships across People Experience Hub CoE and related teams; Payroll, ER, Business Partnering, to ensure effective processing and escalation management
- Maintain a good level of communication with managers, employees around the status of their enquiry
- Manage own allocation of work whilst being able to work flexibly to support across the Service Delivery team when required
- Support with reviewing work processes to identify areas for improvement and progress actions to improve outcomes for employees and managers

**Rewards designed for you
**Health and wellbeing. **Our health and wellbeing rewards are designed to support you and your family.

**Paid time away from work. **Our employees enjoy a competitive paid time off package.

**Save for your future. **We will support you along your retirement savings journey.

**Income protection **. To ease concerns when the unexpected occurs, our package includes short and long-term disability benefits, life ins

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