Global Payroll
4 months ago
**Job Description**:
The associate will be responsible for end-end implementation of Large and Mid-Market Standalone or Payroll base clients on Smart Compliance product. The features in Smart Compliance include Wage Verifications, Wage Garnishments, Employment Tax, Tax Credit Services, Wage Payments, W2 Management, Unemployment Claims and Health Care Compliance.
The associate is responsible for the position include extracting business requirements and translating those into developing comprehensive project plans and coordinating all necessary resources to ensure timely and successful Implementation. The associate must have excellent communication and client management skills in order to maintain positive client relations. Must be a self-starter, who is able to work in a fast-paced dynamic environment.
**Responsibilities**:
- Understand the Wildly Important Goals (WIG’s) for Smart Compliance and drive the teams to make significant contributions
- Develop high performance team playing a key role in organization meeting or exceeding the goals for the Implementation Organization
- Responsible for managing client expectations, spearhead transformational activities
- Balancing the competing constraints of scope, schedule, budget, quality, resources, and risk to produce the specified product, service, or result
- Assess/evaluate client needs for initial scope of project, determine project plan. Desire to strongly lead clients
- Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
- Responsible for managing client expectations.
- Ability to manage multiple clients and projects/tasks simultaneously.
- Ability to analyze business problems and assist in design solution
- Strong internal communication skills including ability to work with all levels of the organization (development, sales, operations etc.).
- Strong focus on team environment.
- Assist in creating processes and procedures that will streamline implementation processes. This will include documentation needed for internal/external clients.
#LI-DNI
**Job Description**:
The associate will be responsible for end-end implementation of Large and Mid-Market Standalone or Payroll base clients on Smart Compliance product. The features in Smart Compliance include Wage Verifications, Wage Garnishments, Employment Tax, Tax Credit Services, Wage Payments, W2 Management, Unemployment Claims and Health Care Compliance.
The associate is responsible for the position include extracting business requirements and translating those into developing comprehensive project plans and coordinating all necessary resources to ensure timely and successful Implementation. The associate must have excellent communication and client management skills in order to maintain positive client relations. Must be a self-starter, who is able to work in a fast-paced dynamic environment.
**Responsibilities**:
- Understand the Wildly Important Goals (WIG’s) for Smart Compliance and drive the teams to make significant contributions
- Develop high performance team playing a key role in organization meeting or exceeding the goals for the Implementation Organization
- Responsible for managing client expectations, spearhead transformational activities
- Balancing the competing constraints of scope, schedule, budget, quality, resources, and risk to produce the specified product, service, or result
- Assess/evaluate client needs for initial scope of project, determine project plan. Desire to strongly lead clients
- Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
- Responsible for managing client expectations.
- Ability to manage multiple clients and projects/tasks simultaneously.
- Ability to analyze business problems and assist in design solution
- Strong internal communication skills including ability to work with all levels of the organization (development, sales, operations etc.).
- Strong focus on team environment.
- Assist in creating processes and procedures that will streamline implementation processes. This will include documentation needed for internal/external clients.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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