Back Office Coordinator

3 months ago


Lal Kothi Jaipur Rajasthan, India CAD DESK Full time

1.Conduct all day-to-day communication with the franchises with the Design + Development Teams.

2. Assist and provide all support to the franchise owners & staff, including but not limited to: offering assistance to questions and concerns; collecting and reviewing information to log as data; creating documents; research; and providing general support.

3. Collect all franchise timely payments, reports to assess job performance of each franchise and provide them with what they need to be successful.

4. Conduct weekly, bi-weekly and monthly video calls with each franchise owner at the scheduled call time.

5. Complete all pre-work for the Call Agenda and follow-up responsibilities.

6. Assist with the QTRLY video calls. Lead by the Founder + CEO with the entire franchise team at the scheduled time. Complete all pre-work for the Call Agenda and follow-up responsibilities.

7. Assist with the Franchise social media handles, while working alongside the Social Media Manager on the schedule, needs and all items needed for the franchises, etc.

8. Collect and report all franchise conflict, issues, concerns to Founder + CEO and relay solutions to owners.

9. Assist in all website customer service requests and needs from franchises. Directing those to the website team.

10. Assist in reviewing all questions, concerns and keeping all franchises compliant

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month (depends on skill & experience)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Experience**:

- Franchise Coordination: 3 years (required)
- Relationship management: 3 years (required)

**Language**:

- English (required)

Work Location: In person



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