Customer Retention Executive

**Job Title-Customer Retention Executive -Executive** **Salary: 3LPA** **Location-Chennai** **Department - TARANG-Operations** **Sub-Department - Persistency** **Reporting to State Operations** **PURPOSE OF THE POSITION: Mention briefly the purpose of the position** - **To improve the district renewal performance and to give the customer service better...

As our Customer Retention Lead, you will be part of the Customer Experience team and responsible for the customer journey. To do so, you will work with a team of project managers and stakeholders on cross-domain projects that contribute to improved customer experience in the Customer Journey with vidaXL. You are a goal-oriented, hands-on person who is good...

As our Customer Retention Lead, you will be part of the Customer Experience team and responsible for the customer journey. To do so, you will work with a team of project managers and stakeholders on cross-domain projects that contribute to improved customer experience in the Customer Journey with vidaXL. You are a goal-oriented, hands-on person who is good...

**Need Customer care executive with good written communication skills for chat process** **Qualifications**: **0-1 year of experience.** **Need good** written and verbal communication. **Responsibilities**: Helping new customers **choose the right gift for their Birthdays, Anniversaries and special occasions.** **Helping existing customers with the...

**Need Customer care executive from Gifting company /any similar industry -mandatory** **Qualifications**: **0-2 years of experience.** **Need good** written and verbal communication. **Responsibilities**: Helping new customers **choose the right gift for their Birthdays, Anniversaries and special occasions.** **Helping existing customers with the status...

Purpose of the Role: To ensure collection efficiency, contributing to company's overall growth. Role Description: *Responsible to call customer and remind for payment. *Responsible to act as a bridge between field executives and team leaders. *Responsible for constantly follow up Arrears payment. *Work consistently to rectify billing error. *Responsible...

**Job**: We are looking for Happiness Consultants who love talking to people, and love planning surprises even more. As a consultant in a gifting company, you will be helping people in their journey from picking the right gift to ensuring a great buying experience. **Qualifications**: **0-2 years of experience.** **Need good** written and verbal...

**POSITION: CUSTOMER SUPPORT /CRM EXECUTIVE** **LOCATION**:Banjara Hills, Hyderabad **TYPE**:Full time, at location **Role and responsibilities**: - Ensure a delightful experience for online shoppers - Escalating and resolving areas of concern as raised by clients. - Liaising with internal departments to ensure client queries/concerns are addressed...

Job Title QC Executive (Platforms) Job Code Band Level Department Reporting (Direct) Head - SME Reporting (Dotted) _ Reportees JOB OVERVIEW QC Executive role is to ensure that video content and post copies are following the guidelines as designated by respective digital media platforms and the keywords used are appropriate and SEO friendly. He/she need to...

Roles and responsibilities: - catering to customer phone calls - handling customer concerns and complaints in a timely manner - dealing with customer issues and churning out an easy-to-follow solution - establishing a positive rapport with all clients and customers in person or via phone - forming reports based on customer satisfaction statistics and...

**Responsibilities**: - Drive sales by promoting products, upselling, and cross-selling to maximize revenue opportunities. - Build and maintain strong relationships with customers to foster loyalty and repeat business. - Handle customer inquiries, resolve issues, and address concerns in a timely and professional manner. - Assist customers with product...

**Job Requirements** **Job Description**: **Rigorously search & monitor open tickets and resolve them using all applicable internal and external resources.** **Participate in creation, update and edit of technical knowledge base articles and other product related documentation and user guides.** **Learn product and related add-ons services to an expert...

**Job Requirements** **Job Description**: **Rigorously search & monitor open tickets and resolve them using all applicable internal and external resources.** **Participate in creation, update and edit of technical knowledge base articles and other product related documentation and user guides.** **Learn product and related add-ons services to an expert...

Managing inbound/outbound phone calls. - Provide appropriate solutions and alternatives within the time limits. - Strong phone contact handling skills and active listening. - Excellent telephone etiquette's - Strong customer service focus is required. - Telugu, Hindi, English languages are mandatory and additional language will be a plus point **Job...

Customer Success Executive (Centre of Excellence) **Location**: Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to...

Job brief:We are looking for a Customer Support Specialist to assist our merchants' concerns when using our products and services.Language skills HINDI, ENGLISH, Malayalam Positions 1ResponsibilitiesIdentify Merchant needs and help Merchants use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or...

Managing inbound/outbound phone calls. Provide appropriate solutions and alternatives within the time limits. Strong phone contact handling skills and active listening. Excellent telephone etiquette's Strong customer service focus is required. Telugu, Hindi, English languages are mandatory and additional language will be a plus pointJob Types: Full-time,...

Qualification: Any Degree **Job Description**: - Handling Client calls - Telugu / English/ Hindi **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer...

Should have US international Work experience looking for 1-5 years of experience Should be from Hyderabad communication skills should be good **Salary**: ₹8,086.00 - ₹28,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Banjara Hills, Hyderabad,...

Should have US international Work experience looking for 1-5 years of experience Should be from Hyderabad communication skills should be good **Salary**: ₹8,086.00 - ₹28,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Banjara Hills, Hyderabad,...