Live Chat Support Executive
3 weeks ago
Experience : 2 -4 Years
We believe in you and trust you so make data confidential. Don’t share data with outside or inside bacancy team members.
Excuses are not acceptable after your mistake, raise issues at the same time while you face any technical error or another in the team.
- Teamwork
- Interact Chat with visitors
- Asks and approach with Relevant Questions
- Quick Joining and Reply
- Need to Maintain and update Accuracy in records daily
- Effective written and spoken English communication skills.
- Update visitors information in live Chat
- CRM lead update - (at the same time)
- Mail-in solution and sales - (at the same time)
- Update in Zopim core group - (at the same time)
- Update login and logout - exact time in group
- Compulsory login in system/ laptop (don’t use mobile app)
- In an emergency case - you must inform and arrange a person from the team to fullfill your time gap
- Late login and early logout not acceptable - complete your working hours
You are fully responsible for managing your time zone.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Fixed shift
- Rotational shift
Supplemental pay types:
- Commission pay
COVID-19 considerations:
Yes, we do take care of all the precautions and we follow all government's guidelines
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (required)
- Live chat/ Typing: 1 year (required)
**Language**:
- English (required)
Willingness to travel:
- 100% (required)
-
Live Chat Sales Executive
4 weeks ago
Ahmedabad, India Multicodes Full timeExperience & Fresher Skill Job Description: Live Chat Sales Executive - Australia Based eCommerce Business Position Overview: We are seeking a dynamic and results-driven Live Chat Sales Executive to join our eCommerce Business based in Australia. This role involves engaging with potential customers through various channels, including Facebook, Gumtree,...
-
Chat Support Executive
4 weeks ago
Ahmedabad, India Intelivita Private Limited Full timeChat Support Representative **No of Requirements**: 6 Positions **Working hours** : 9(Shift based) **Overview**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our...
-
Chat Support Executive
4 weeks ago
Sola, Ahmedabad, Gujarat, India JB Enterprises Full timeRespond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...
-
Chat Support Executive
4 weeks ago
Science City, Ahmedabad, Gujarat, India JB Enterprises Full timeRespond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...
-
Chat Support Executive
4 weeks ago
Sola, Ahmedabad, Gujarat, India JB Enterprises Full timeResponding to customers - Identifying customer issues - Providing solutions - Conversing in a polite and professional manner - Performing data entry Chat support agents should have the following skills: - Good typing skills - Multitasking skills - Communication skills - Mastery of positive language - Knowledge of the live chat features - Empathy skills -...
-
Customer Support Executive
1 week ago
Ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeThe Job Description for Customer Support Executive:- 1)Work on chats and Tickets 2)Maintain a mean response time of less than 1 minute since it is live chat support 3)Chat Quality score should not be less than 4/5 4)Close maximum support tickets in a month 5)Resolve queries with utmost efficiency to facilitate customer retention. Requirements 1)Experience...
-
Customer Support Executive
1 month ago
Ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeThe Job Description for Customer Support Executive:-1)Work on chats and Tickets2)Maintain a mean response time of less than 1 minute since it is live chat support3)Chat Quality score should not be less than 4/54)Close maximum support tickets in a month5)Resolve queries with utmost efficiency to facilitate customer retention.Requirements1)Experience in Tech...
-
Chat Support Executive
4 weeks ago
Ahmedabad, India Future globe Full timeWe are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665. **Salary**: ₹26,000.00 - ₹35,000.00 per...
-
Chat Support Executive
4 weeks ago
Ahmedabad, Gujarat, India Future globe Full timeWe are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665 **Salary**: ₹26,000.00 - ₹35,000.00 per...
-
Chat Support Executive
4 weeks ago
Ahmedabad, India watair Envisol Full timeRespond to customer inquiries through chat support in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support...
-
Chat Support Executive
4 weeks ago
Ahmedabad, Gujarat, India Infinnity Solution llp Full timeRespond to customer inquiries through chat support in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support...
-
Customer Support Executive
4 weeks ago
Ahmedabad, Gujarat, India GrownowHR Full time**Job Description: Chat Support** - Respond to customer queries in a timely and accurate way via chat. - Identify customer needs and help customers use specific features - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Inform customers about new features...
-
Chat Support Executive
4 weeks ago
Ahmedabad, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full timeResponding promptly to customer inquiries via chat Answering any questions customers may have regarding our loan products and services Providing customers with timely and accurate information Resolving customer complaints and issues in a professional manner Identifying and escalating priority issues to the appropriate department - Keeping accurate...
-
Chat Process Executive
5 days ago
Ahmedabad, India Global Texus Full timeAs a Chat Support Executive at our e-commerce company, you will play a crucial role in providing exceptional customer service and support to our online customers. Your primary responsibility will be to engage with customers via chat and resolve their queries, concerns, and issues promptly and effectively. You will serve as the primary point of contact for...
-
Chat Support Executive
4 weeks ago
Ahmedabad, India Mspire HR Solutions Full time**Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...
-
Chat Support Executive
4 weeks ago
Ahmedabad, India Mspire HR Solutions Full time**Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...
-
Customer Support Executive
4 weeks ago
ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeAbout Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo a virtual phone system, and SoftwareSuggest a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving...
-
Customer Support Executive
4 weeks ago
Sarkhej, Ahmedabad, Gujarat, India Appitsimple Infotek Private Limited Full timeAbout Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently...
-
Chat Support Executive
4 weeks ago
Ahmedabad, Gujarat, India Mspire HR Solutions Full time**Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...
-
Software Support Executive
4 weeks ago
ahmedabad, India Visual Infosoft Pvt Ltd Full time1. Maintain the good relationship with clients and provide the all software solution to our clients. 2. Research and identify the solution of software and give the proper solution to clients. 3. Maintain the policies and procedures when working with clients and provide the appropriate information. 4. Be able to understand the nature of...