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Process Executive
4 weeks ago
**Position: Process Associate** (Customer Care Executive)
Location**:Gurugram**
Employment type**:Permanent**
Job type**:Full time**
Education and Essential Experience:
- **6 months BPO or Travel experience**
- Bachelor's Degree or Undergraduate dropouts.
- Excellent Written and spoken communication, business technical writing
- Willing to work in a contact center environment with **24/7 rotational shifts** (including night shifts)
- **Salary will be 29 CTC** [negotiable over your last drawn salary].
Profile Summary
Primary Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Key Enablers:
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
Accolades:
- We train New Joiners on GDS (Amadeus).
**Job Types**: Full-time, Permanent
**Salary**: ₹22,000.00 - ₹26,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8810767087
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