Customer Care Executive

6 months ago


Pune, India Rao Hospital Full time

Urgent hiring Call Center or Customer Care Executive for multispeciality hospital in Pune.

Qualification : Any Graduate/ Post Graduate.

Roles and Responsibilities:

- Handling Front office reception/ report counter activities
- Attending patient/ visitors queries and providing information about services availability and tariff of services
- Guidance and assistance to visitors as per requirement
- Coordinating floor manager resource availability.

Principal Responsibilities:

- Scheduling appointments
- Undertake Billing process
- Collection of the payment towards Vouchers prepared for all Services provided along with detection of Fake (Suspected) currency.

Experience: 1+ years relevant experience required with multispeciality hospital/ IT company/ Gym/ Call Centre/ Hotels etc.

Skills: Excellent English, Marathi, Hindi Communication skills, Customer centric approach, Excellent Interpersonal skills, Time Management skills, Integrity, Record Maintenance etc. is required.

Salary : Rs.15,000/- to Rs.22,000/- (Subject to Qualification, Experience & Current CTC).

Notice Period : Immediate/ max 10-15 Days.

Schedule:

- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Pune - 411021, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Coordination/ Front Office management: 1 year (preferred)
- Customer Care Exe with Hospital/ Call Centre/ MNCs: 1 year (preferred)

**Language**:

- English fluently (preferred)
- Marathi, Hindi fluently (preferred)

**Speak with the employer**
+91 7972938380



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