Associate Fraud

3 weeks ago

Chennai, India WELLS FARGO BANK Full time

**About this role**:
Wells Fargo is seeking an Associate Fraud & Claims Operations Representative...

**In this role, you will**:

- Support and capture all pertinent information from customers about their claims
- Conduct research and provide updates on status of new and existing claims
- Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
- Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
- Receive direction from team lead and escalate questions and issues to more experienced roles
- Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers

**Required Qualifications, India**:

- 6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications,**:

- Experience in customer service, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:
**Job Expectations**:
**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  • Fraud and Risk Associate

    4 weeks ago

    Chennai, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Fraud and Risk Associate

    3 weeks ago

    chennai, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Process Associate

    3 weeks ago

    Chennai, India Tata Consultancy Services Full time

    Direct Walk-in Interview Opportunity for Fraud Ops/Charge Back @TataConsultancyServices, Chennai location on 27th April 2024.Note: Candidates with relevant experience in " Fraud Ops/Charge Back " can directly attend the interview. Please go through the norms below before you attend.Job Role: Process AssociateProcess: Fraud Ops/Charge BackWalk in Drive...

  • Process Associate

    3 weeks ago

    Chennai, India Tata Consultancy Services Full time

    Direct Walk-in Interview Opportunity for Fraud Ops/Charge Back @TataConsultancyServices, Chennai location on 27th April 2024. Note: Candidates with relevant experience in " Fraud Ops/Charge Back " can directly attend the interview. Please go through the norms below before you attend. Job Role: Process Associate Process: Fraud Ops/Charge Back Walk in...

  • ▷ 3 Days Left: Process Associate

    3 days ago

    Chennai, India Tata Consultancy Services Full time

    Direct Walk-in Interview Opportunity for Fraud Ops/Charge Back @TataConsultancyServices, Chennai location on 27th April 2024.Note: Candidates with relevant experience in " Fraud Ops/Charge Back " can directly attend the interview. Please go through the norms below before you attend.Job Role: Process AssociateProcess: Fraud Ops/Charge BackWalk in Drive...

  • Process Associate

    3 weeks ago

    Chennai, India Tata Consultancy Services Full time

    Direct Walk-in Interview Opportunity for Fraud Ops/Charge Back @TataConsultancyServices, Chennai location on 27th April 2024.Note: Candidates with relevant experience in" Fraud Ops/Charge Back "can directly attend the interview. Please go through the norms below before you attend.Job Role: Process AssociateProcess: Fraud Ops/Charge BackWalk in Drive...

  • Marketplace Operations Associate, Escalations

    2 weeks ago

    Chennai, India Poshmark Full time

    As a Marketplace Operations Associate - Shipping Escalations, you will play an important role resolving friction within the marketplace while focusing on escalated customer issues that require judgment and the ability to take multiple considerations into account when making a decision. Through your work, you will ensure that buyers and sellers have a great...

  • Marketplace Operations Associate

    7 days ago

    Chennai, India Poshmark Full time

    Poshmark is a leading social marketplace for new and secondhand styles for women, men, kids, home, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of e-commerce, Poshmark makes buying and selling simple, social, and fun. Do you love justice and making this world a better place? If you have a...

  • Ibm Sterling Oms

    4 weeks ago

    Chennai, India Response Informatics Full time

    Overall 12-17 years of IT experience out of which around 10-12 years of Sterling OMS experience. - 7-8 years of Order Management domain experience - Provide leadership with functional and technical expertise standards and methodologies including architecture for hybrid cloud SaaS and on-premise solutions. - Provide sizing estimates to project managers for...

  • Associate Manager HR Operations

    2 weeks ago

    Chennai, India DXC Technology Full time

    Job Description:Essential Job Functions:• Provide support for HR operations, including recruitment, onboarding, and employee data management.• Assist in implementing and maintaining HR policies and procedures to ensure consistency and compliance.• Collaborate with HR team on employee relations matters, escalating complex issues to senior HR...

  • Associate Manager HR Operations

    2 weeks ago

    Chennai, Tamil Nadu, India DXC Technology Full time

    Job Description:Essential Job Functions: Provide support for HR operations, including recruitment, onboarding, and employee data management. Assist in implementing and maintaining HR policies and procedures to ensure consistency and compliance. Collaborate with HR team on employee relations matters, escalating complex issues to senior HR staff. Offer...

  • Banner Developer SME's

    1 week ago

    Chennai, Tamil Nadu, India DXC Technology Full time

    Job Description:The role:Lead large change projects and implementations for a Student Records Management System and associated applications.Analyse complex business processes and design appropriate IT solutions.Provide functional expertise in the higher education sector in Ireland.Lead customer-facing workshops.Work with multiple customers, internal teams,...

  • Associate Solution Architect II

    3 weeks ago

    Chennai, India Zeta Services Inc. Full time

    About ZetaZeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core...

  • Banner Developer SME's

    1 week ago

    Chennai, India DXC Technology Full time

    Job Description:The role:Lead large change projects and implementations for a Student Records Management System and associated applications.Analyse complex business processes and design appropriate IT solutions.Provide functional expertise in the higher education sector in Ireland.Lead customer-facing workshops.Work with multiple customers, internal teams,...

  • Associate Solution Architect II

    3 weeks ago

    Chennai, India Zeta Services Inc. Full time

    About ZetaZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core...

  • Associate Solution Architect II

    3 weeks ago

    chennai, India Zeta Services Inc. Full time

    About ZetaZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core...

  • apo - dp

    2 weeks ago

    Chennai, Tamil Nadu, India DXC Technology Full time

    Job Description:Certified SuccessFactors LMS and EC Associate with ACTIVE certification.SuccessFactors Learning Management (SF-LMS) professional with good configuration, integration & reporting knowledge.Ability to manage and enhance the LMS system independently.Configuring and Managing LMS on user accounts, course structures, and content management.Strong...

  • ▷ (Immediate Start) Vice President - KYC

    3 days ago

    Chennai, India Mizuho Full time

    Mizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...

  • Assistant Manager

    2 weeks ago

    chennai, India Guidehouse Full time

    Job Family: GIC General (India)Travel Required: NoneClearance Required: None What You Will Do: The AML Triage team performs AML alert reviews and seeks to mitigate risks associated to financial crimes and potentially suspicious activity. They apply research and analytic techniques to digest complex information sets in order to make logical and...

  • Senior Software Engineer II

    3 weeks ago

    Chennai, India LexisNexis Full time

    Software Engineer IIAre you a Software Engineer looking for an innovative change?Do you enjoy working on complex projects?About the roleThis position performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the...