Onboarding Executive
2 months ago
Job Description: Onboarding Associate at MindMentorz
Position: Onboarding Associate
Company: MindMentorz Chess Academy
Location: Bangalore, India
Job Overview:
MindMentorz, a premier afterschool chess academy located in Bangalore, is seeking an
enthusiastic and dedicated Onboarding Associate to join our vibrant team. This role is
pivotal in creating a seamless and welcoming experience for the parents of prospective
students. As an Onboarding Associate, you will be the first point of contact, offering a
friendly and informative interface between the academy and the families interested in
our chess programs.
Key Responsibilities:
- Parent Interaction: Engage with parents of potential students to provide detailed
information about our chess programs. Build and maintain strong, long-lasting
relationships.
- CRM Management: Efficiently manage customer relationship management
(CRM) tools to track interactions and ensure smooth communication channels.
- Scheduling Demos: Coordinate and schedule demo classes for interested
families, ensuring a hassle-free experience for both parents and instructors.
- First Payment Collection: Handle the initial payment process with parents,
providing clear information on fees and payment options.
- Communication and Follow-Up: Maintain consistent and effective
communication with parents throughout the onboarding process, addressing any
queries or concerns.
Qualifications:
- Strong interpersonal and communication skills.
- Familiarity with CRM software and scheduling tools.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills.
- Passion for education and a positive attitude towards learning.
Work Environment:
- Flexible and fun work atmosphere.
- Opportunity for professional growth and development.
- Attractive perks and benefits.
**Job Types**: Full-time, Permanent
Pay: ₹10,086.03 - ₹25,550.37 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
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