Domain Expert

2 weeks ago


Noida, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._

**_ _**
- Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
- Welcome to the relentless pursuit of better._

**_ _**
- In this role, the file manager is responsible for the day-to-day operations of the Onsite inventory inspection team, management of the contents and creating client specific reports. The Onsite File Manager will ensure all service level agreements are being met and work to increase efficiency._

**_ _**
- Responsibilities_
- _Capable of understanding client contracts, SLAs, and fee structures_
- _Make / Receive calls, answering questions from adjusters and insured, and transferring to appropriate parties, when necessary_
- _Provide directions to Field Representatives to ensure an accurate work product._
- _Problem solving skills required from low to midlevel escalation_
- _Assist Field Resource coordinators with process logistics and training._
- _Manage large claim volume during peak seasons._
- _Build and manage relationships with the client._
- _Share best practices & provide strategic input to the team._
- _Maintain proper claim closure._
- _Create client specific reports._
- _Maintaining a high level of accuracy and attention to detail to ensure that all activities related to claims are conducted ethically and should be completed within TAT_

**_ _**
- Qualifications we seek in you_
- Minimum Qualifications_
- _Relevant years of experience with Contents, Cov. C” preferred._
- _Bachelor’s Degree in a business-related field is preferred, or an equivalent combination of education and experience preferred._

**_ _**
- Preferred Qualifications/ Skills_
- _Management or Admin experience preferred_
- _Excellent written & verbal communication skills_

**_ _**

**_ _**

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 29, 2024, 12:37:07 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_


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