Sales Support Associate

2 months ago


Bengaluru, India Cloud Software Group Full time

**About Cloud Software Group**

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud

**Role**

The Sales Support Specialist role will be required to work with sales representatives creating and preparing quotes for customer. Sales Support Specialists provide assistance to the sales team to ensure and resolve any concerns or questions when it pertains to creating customer quotes. The position requires the ability to work U.S. business hours.

**Primary Duties / Responsibilities**
- Liaison between sales teams and other functional groups such as Product Management, CPQ, Transformation Office.
- Ensure that the Service Level Agreements (SLAs) are met in accordance with business goals
- Document and track status of inquiries and coordinate appropriate responses with a customer centric approach.
- Develops and fosters alignment with sales team members as needed
- Promotes team environment by assisting with training and development of novice employees to enhance skills and abilities in performance of their duties.
- Works with Sales Rep to prepare direct to Citrix price quotations, complete order sheets, and verify accuracy of each line item.
- Works with Sales Rep to assist in the preparation of sales exceptions in Salesforce..
- Ability to identify and explain ELA program and customers’ agreement level.
- Support inquiries for various Citrix product lines, programs and promotions.
- Adhere to existing operational processes for handling escalations and other follow up scenarios.
- Must be able to work USA EST.
- Provide accurate resolution along with the correct cause of the issue.
- Connect directly with Citrix sales personnel and build effective working relationships while solving their issues.

**Qualifications (Knowledge, Skills, Abilities)**
- Excellent communication skills with strong relationship building skills.
- Ability to assess information, determine and address problem areas, formulate relevant solutions, and present the solution effectively.
- Intermediate level of expertise using Salesforce and CPQ
- Must possess excellent verbal, written, telephone communication, and analytical skills.
- Ability to work under pressure and meet deadlines, maintain a pleasant, professional attitude towards customers and co-workers.

**Benefits**
- Competitive salary and annual bonus
- Health Insurance, Life and Accidental Insurance
- Tax Saving benefits like NPS (National Pension Scheme) & Voluntary Provident Fund
- Free transportation to and from Office
- Complimentary food and juices at the office campus
- Health and Wellness Programs like "Live well and earn rewards" & Employee Assistance Program(EAP)
- Learning & development programmes, Education Assistance program
- Broadband reimbursement
- Privilege leaves, sick/casual leaves, public holidays & paternal leave
- Other perks like a creche’ reimbursement, nursing room, gymnasium, etc



  • Bengaluru, India Child Support Foundation Full time

    Role-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Bengaluru, India Child Support Foundation Full time

    Compnay: Altuist Role :Customer support Associate Qualification: Graduate Languages:Eng ,Hin Loc:kudlu :Gate Timeings:Mon-Fri **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus - Quarterly bonus - Yearly...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...


  • Bengaluru, Karnataka, India Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...


  • Bengaluru, Karnataka, India MSI Services Full time

    **About MSI SERVICES PVT** MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is an MNC with 3500+ employees in USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vansant Nagar, Bangalore, India with 650+ employees. If you enjoy working in an entrepreneurial results oriented environment...


  • Bengaluru, Karnataka, India TRS Staffing Solutions Full time

    LOCATION- India BengaluruTYPE PermanentJOB SKILLS Business DevelopmentJOB ID - 153305SALARY - Negotiable**Job Title: Sales Support Associate** **Location: Bangalore** **Type: Direct** **Job Details**: An excellent opportunity to work for one of the fastest growing Hybrid Renewable EPC companies based in Bangalore. **Brief Description**: The major...

  • Travel Sales Executive

    3 months ago


    Bengaluru, India MoSahay Associate Full time

    Travel Sales Executive Job Summary: **Responsibilities**: - Customer Engagement: Understand customer travel preferences and needs, provide personalized recommendations, and create tailor-made travel itineraries to match their requirements. - Product Knowledge: Develop a comprehensive understanding of our travel packages, destinations, accommodations,...

  • Insurance Sales Agent

    3 months ago


    Bengaluru, Karnataka, India MoSahay Associate Full time

    ### Job Description: Relationship Manager in Insurance Sales **Position Title**: Relationship Manager **Department**: Insurance Sales **Location**: [Bangalore] **Reports To**: Sales Director / Regional Sales Manager ### **Job Overview**: The Relationship Manager in Insurance Sales is responsible for building and maintaining strong relationships with...

  • Sales Associate

    3 months ago


    Bengaluru, India PK Textiles Ltd Full time

    Assisting customers: This is one of the main responsibilities of a sales associate. They interact with customers, answer their questions, provide product information, and help them make purchasing decisions. - Processing sales: Sales associates are responsible for processing sales transactions, handling cash, credit card payments, and ensuring that customers...


  • Bengaluru, India GTI Full time

    Looking for a Sales Support Associate with a background working in the hotel, tourism, event planning, travel or similar industries to join our Sales Team. **Here’s an example of what our Sales Support Associate will do** - A govt agency reaches out to us - they are looking to host a week long training for 50 people in New York in mid-July - The agency...


  • Bengaluru, Karnataka, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...


  • Bengaluru, Karnataka, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...

  • Sales Associate

    3 months ago


    Bengaluru, India AdOnMo Full time

    Please find the below JD for your role-Sales Associate The role of Associate Sales involves acquiring fresh spaces for installing screens by targeting new RWA societies and Corporate clients. Their responsibilities include identifying potential clients, formulating effective acquisition strategies, and nurturing relationships with important decision-makers....

  • Sales Associate

    3 months ago


    Bengaluru, India INCEPBIO PVT LTD Full time

    **Job Title: Associate-Sales [INTERNAL SALES]** **Job Summary**: We are seeking a highly motivated and enthusiastic Sales Coordinator to join our team. The Sales Coordinator will be responsible for supporting the sales team in achieving their goals by providing administrative assistance, coordinating sales activities, and ensuring efficient communication...


  • Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Sales Associate

    3 months ago


    Bengaluru, India PeopleLogic Business Solutions Full time

    **Job requirements** **Role**:Sales Associate **Exp**: 2+ **Budget **5-6Lpa **Location**:Bangalore A Sales Associate, or Retail Sales Associate, is responsible for assisting customers throughout the buying process. Their duties include **greeting customers when they enter the store, helping customers find specific products or showing them how to use...


  • Bengaluru, India MSI Services Pvt Ltd Full time

    Responsibilities: Outbound calling process to Home Depot Stores based on specific Special Buy projects.To ensure products have been delivered and received as per shipping records.To ensure products have been merchandised in their desired location as per project scope.To ensure products are in the customer’s reach with all necessary details visible to...

  • Sales Support

    3 months ago


    Bengaluru, India OTT HydroMet Full time

    Associate should be well versed with oracle ERP system. Should have hands on experience with order entry, RMA, Quote preparation, DRF preparation and shipment dispatches. Should co-ordinate with sales team to get details of the shipment plant for the month and work with SCM team for the dispatches. When you join us, you’ll also be joining Danaher’s...

  • Sales Associate

    3 months ago


    Bengaluru, India Learning Routes Pvt Ltd Full time

    Job Title: Sales Associate We are hiring for Sales Associate to expand our team in **BANGALORE.** Job Summary: As a sales associate, you will be an essential part of our retail team, responsible for delivering exceptional customer service and achieving sales targets. You will interact with customers, provide product information, and assist them in making...


  • Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Having process experience and sales experience with min 2+ years Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. The associate shall be...