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Customer Assistant

1 month ago

PimpriChinchwad Maharashtra, India Perfectplus Engineering India Private Limited Full time

**Providing Information**: Offering detailed information about products or services.
- **Processing Transactions**: Handling payments and processing orders.
- **Resolving Complaints**: Addressing and resolving customer complaints, and escalating issues to management when necessary.
- **Maintaining Records**: Updating customer information in the company’s database.
- **Sales Support**: Assisting in selling products or services and providing quotations.
- **Order Tracking**: Monitoring and tracking orders to ensure timely delivery.
- Communication Skills: Excellent verbal and written.
- communication skills. Problem-Solving: Ability to handle difficult situations and resolve issues efficiently.
- Customer Service Orientation: A friendly and helpful attitude towards customers.
- Technical Skills: Basic computer skills and familiarity with CRM systems.
- Teamwork: Ability to work well with others and collaborate effectively.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,883.08 - ₹28,103.55 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9322709484