Customer Assistant
2 weeks ago
**Providing Information**: Offering detailed information about products or services.
- **Processing Transactions**: Handling payments and processing orders.
- **Resolving Complaints**: Addressing and resolving customer complaints, and escalating issues to management when necessary.
- **Maintaining Records**: Updating customer information in the company’s database.
- **Sales Support**: Assisting in selling products or services and providing quotations.
- **Order Tracking**: Monitoring and tracking orders to ensure timely delivery.
- Communication Skills: Excellent verbal and written.
- communication skills. Problem-Solving: Ability to handle difficult situations and resolve issues efficiently.
- Customer Service Orientation: A friendly and helpful attitude towards customers.
- Technical Skills: Basic computer skills and familiarity with CRM systems.
- Teamwork: Ability to work well with others and collaborate effectively.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹11,883.08 - ₹28,103.55 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
Work Location: In person
**Speak with the employer**
+91 9322709484
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