Front Office Receptionist
6 months ago
Greetings from viriksha hr solution
We are hiring for Front office executive,
**Location
- **Manesar, Gurgaon
**Experience
- **4-5 Years
**Relevant experience
- **4 Years is needed
**Interview process
- **F2F only
**Skills needed-** experience with front office, customer handling, client handling, check-ins and check-outs, transaction handling.
**Other Benefits
- **lodging + meals
**Job Role**
1. Ensure Outstanding customer care at all times.
2. Maintains a friendly, cheerful and courteous demeanour at all times.
3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
5. Supervise daily shift process ensuring all team members adhere to standard operating procedures.
6. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
7. Cross Check all billing instructions are correctly updated.
**Salary**: ₹200,000.00 - ₹300,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8148149677
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