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Customer Service Assistant- Rsa

4 months ago


Airport Mumbai Maharashtra, India Europ Assistance Full time

Position: - Customer service

Location: Andheri East, Mumbai

Roles & Responsibilities:
Resolve customer complaints via phone.
- Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Coordinate with customers, clients & internal operations team regarding case **Keeping records of customer interactions, transactions, comments and case closure.**:

- Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services.Knowledge, skills, and abilities:

- Excellent communication
- Proven customer support experience
- Experience working with customer support.

Pay: ₹10,539.05 - ₹22,838.88 per month

Schedule:

- Rotational shift

Application Question(s):

- Any additional Language one can speak?
- How soon you can join us?
- What is your current & expected CTC?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Voice inbound: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8779797282
Expected Start Date: 29/04/2024