Service Coordinator
2 weeks ago
Measure the quality effectiveness of service and improve customer satisfaction
- Rapidly acquire data from the field and work proactively to prevent issues going out of control
- Interfacing with multiple internal stakeholders such as R&D, production and logistics to achieve optimum results
- Timely submission of product service related documents to the customer
- Responsible for updating on a daily basis to the sales team for any ongoing issue once any technical issue is observed during after sales service
- Experience with SAP/ERP or CRM system is preferred
- International business’s customer service experience is preferred
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Field service: 1 year (preferred)
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