Customer Relationship Executive
3 weeks ago
**Key Responsibilities**
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹ 8000 and above
Schedule: Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service (preferred)
- total work (preferred)
**Language**:
- English (preferred)
- Marathi
- Hindi
**Job Types**: Full-time, Fresher
**Salary**: From ₹8,086.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Flexible shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Application Deadline: 21/02/2023
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