Guest Relation Executive

2 months ago

Viman Nagar Pune Maharashtra, India Cozmo Living Full time

**Guest Relationship Executive (Only Female)**

**Location**: Viman Nagar, Pune, India

**About Us**:
We are a dynamic new-age startup revolutionising the concept of coliving spaces in Pune. Our mission is to create vibrant, inclusive communities where individuals can thrive, connect, and grow. With a focus on innovation and excellence, we aim to provide unparalleled living experiences for our residents.

**Responsibilities**:
**1. Community Building**:

- Develop and execute strategies to foster a vibrant and inclusive community atmosphere.
- Organize and promote community events, workshops, and activities to encourage interaction and engagement among residents.

Act as a liaison between residents and management, addressing concerns and ensuring a positive living experience.

**2. Administrative Support**:

- Handle day-to-day administrative tasks such as managing inquiries, scheduling appointments, and maintaining records.
- Assist in the coordination of resident move-ins, move-outs, and room assignments.
- Maintain accurate resident databases and update relevant information as needed.

**3. Communication and Oratory Skills**:

- Utilize strong oratory skills to effectively communicate with residents, vendors, and stakeholders.
- Craft engaging written content for newsletters, social media posts, and community announcements.
- Conduct informative orientations and tours for prospective residents, showcasing the unique features of our coliving spaces.

**4. Sales and Marketing Support**:

- Promote available units and attract new residents.
- Assist in the development of marketing materials and campaigns to drive occupancy and community engagement.
- Follow up with leads and inquiries to facilitate the leasing process and maintain high occupancy rates.

**5. Basic Accounting and Financial Management**:

- Assist in basic accounting tasks such as processing rental payments, issuing invoices, and reconciling accounts.
- Monitor budgetary allocations for community events and initiatives, ensuring cost-effectiveness and adherence to financial guidelines.

**Requirements**:

- Excellent communication and oratory skills, with fluency in English.
- Proficiency in computer skills, including Microsoft Office Suite and basic accounting software.
- Strong interpersonal skills and the ability to connect with diverse groups of people.
- Basic knowledge of sales principles and experience in customer service or sales support roles is a plus.
- Highly organized with the ability to multitask and prioritize tasks effectively.
- A positive attitude and a passion for creating impactful community experiences.

**Benefits**:

- Competitive salary package with performance-based incentives.
- Opportunity for career growth and advancement within a rapidly expanding startup.
- Access to a dynamic and supportive work environment where innovation is encouraged.
- Flexible work hours and the possibility of remote work arrangements.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Guest relations: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 19/04/2024
Expected Start Date: 01/05/2024

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