Guest Relation Executive for Mall
2 weeks ago
From 0 to 3 year(s) of experience
- ₹ 1,00,000 - 3,25,000 P.A.
- Mumbai (All Areas)**Duties & Responsibilities**:
- Welcome and greet guests during check-in and check-out
- Allocate time & resources efficiently to deliver results under changing environment
- Responsive to change by altering behavior and eagerness to learn new skills
- Conversant with the information regarding the mall, brands and any other activities happening within the mall
- Professional approach towards dealing with the customers
- Prompt in dealing with the complaints and concerns
- Ensure regular cleaning of the restrooms and floors
- Provide support to other functions as and when required
- Abide by the rules, regulations and policies laid down by the management
- Collect & analyze customer feedback along with his likes and dislikes
**Additional Skills**:
- Fluent in English
- Customer-oriented and professional attitude
- Independent, self-motivated & responsible
- Familiar with basic MS Office, Word, Excel etc.
- Sound decisions making ability
Regards
**Sakshi Kadam**
- Role:_Guest Services
- Salary:_ 1,00,000 - 3,25,000 P.A.
- Industry:_Real Estate
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills- HospitalityMallhotelGRECinema- Guest Service ManagementResortFront OfficeHotel ManagementBhmFront Office ManagementGuest ServiceManagementGuest RelationsFluent in EnglishIHMexcelRestaurantAirlinesFront Office OperationsGuest Relationship Management- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate
- PG:_Any Postgraduate
**Company Profile**:
OASIS Open
For Leading Mall in Nallasopara
Company Info- Details+- Contact Company:_OASIS Open
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