Customer Service Agent

4 weeks ago


Mumbai, India Ohms Energy Pvt. Ltd. Full time

Ohms Energy is a leading Solar EPC Contractor, having completed more than 100 projects in the Renewable Energy Space. We are based out of Mumbai, having customers across Maharashtra, Rajasthan, Daman, Dadra & Nagar Haveli. We are seeking bright, motivated and hardworking individuals with strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service.

**Skills**
- Sales, Interpersonal and Influencing Skills
- Ability to aggressively work under sales Pressure.
- Result oriented approach and strong execution skills.
- Multitasking ability.
- Analytical and presentation skills.
- Planning and Organizing Skills
- Good Communication Skills
- Should be well versed in Hindi and English language.
- Efficient over phone calls

**Responsibilities**
- Making Outbound calls to customers from Database provided.
- Clarifications & queries on Products and Services to be provided to customers, in consultation with Reporting Manager
- Responding to customers with proposals and follow-ups within the defined TATs.
- Fix up meetings of Sales executives with the Customer.
- Accurate data capture of the customer, with status of the call
- Accurate and complete data capture of the customer issues / complaints in the relative formats.
- Attempting to delight the customer by striking a relationship and fulfilling needs.
- Deliver service quality in order to achieve Quality benchmarks defined from time to time.
- Maintenance of records / record keeping.
- Keep self-updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales (required)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 8483940884



  • Mumbai, India Gratitude India Manpower Consultants Pvt. Ltd. Full time

    Urgently Hiring for US CUSTOMER SERVICE AGENT for voice process - Location: #Mumbai & #Thane (Relocation not allowed) - 5 days Working, Any 2 rotational off - Salary - HSC with 18 months experience (5 to 5.2LPA) - Graduation with 1 years experience (6 to 6.2LPA) - 24*7 Shift (5.30pm-11.00am (Any 9.5 hours) - Need Excellent Communication Skills - Looking for...


  • Mumbai Central, Mumbai, Maharashtra, India Vaspaar Consultancy Full time

    Requirement - Immediate Joiner Position Summary - Customer service agents to handle outbound calls and connect with health care professionals to obtain multi-channel messaging consent Desired Skill: - High level of proficiency in English communication is a must - Pleasant voice with pleasing telephonic etiquettes - Confident in building a conversation and...


  • Mumbai, India Datastraw Full time

    As a **Customer Support Agent,** you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience. This role is focusing on providing customer service to companies specifically falling in the D2C sectors and **is specifically for women support agents.** You...


  • Mumbai, India Datastraw Full time

    As a **Customer Support Agent,** you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience. This role is focusing on providing customer service to companies specifically falling in the D2C sectors and **is specifically for women support agents.** You...

  • Custom House Agent

    4 weeks ago


    Mumbai Central, Mumbai, Maharashtra, India Divinity Logistics Pvt. Ltd. Full time

    Handling nomination Sea Export business & Factory stuffing ex Nhava Sheva/Mundra/Pipavav/Chennai and ICD’s to worldwide. Once getting enquiry from Agent, float the same to the concern departments console all rates & send quotation to Agent on their enquiries.  Floating inquiries for Transportation, Custom clearance and Sea Exports as per...


  • Fort, Mumbai, Maharashtra, India Sun Logistics Full time

    **Job Summary** We have job opportunity for the post of Customer Service Executive in our organisation Job location: -Fort Position: -Customer Service Executive/Nomination Executive **Responsibilities and Duties** **Nomination** Checking carting status Contacting nominated customers for nomination shipments Updating timely status to agents Follow up...


  • Mumbai, India FUTURZ Staffing Solution Pvt. Ltd Full time

    Roles and Responsibilities: - Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organizations products or services. - Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat. - Update account information and performs...


  • Mumbai, India Datastraw Technologies Private Limited Full time

    As a **Customer Support Agent,** you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience. This role is focused on providing customer service to companies specifically falling in the D2C sector. You must be willing to spend time learning about the...

  • Reservations Agent

    1 month ago


    Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservations Agent

    1 month ago


    Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...


  • Mumbai, Maharashtra, India cosing Full time

    *Job Description: Customer Service Executive Agent* *Role:* Executive Agent *Education:* High School Certificate (HSC) or Graduate *Experience:* Minimum 6 months of experience in an international call center *Salary:* ₹25,000 to ₹30,000 per month *Shifts:* Rotational shifts, must be comfortable with evening and early shifts *Responsibilities:* -...


  • Mumbai, India Vibrantzz management services Full time

    Greetings from Vibrantzz Management Services. We at Vibrantzz are hiring for International and Domestic Voice process. Profile - Customer Service Executive. Location - PAN Mumbai and Airoli. Shift timings - Pure US, UK and Australian Shifts. Qualifications - HSC and Graduate Freshers. Salary - Range from 14k to 33k. MAXIMUM SALARY SLAB TO THOSE WITH...


  • mumbai, India Univertec solutions Full time

    Fix Salary- 1.80L to 3.5L (PA)Need to Immediate joinExcellent Communication Skills English / Hindi or any other languageCandidates with any tele sales / Customer Service Can applyLocation - BhandupInterested Candidates Can Contact HR Deepa - or share CV on same number.You can also refer to any of your friends who needs this job.

  • Sub Agent

    4 weeks ago


    Mumbai, India Avisha Consultancy Full time

    Job Title: - Insurance Sales Sub-Agent - Commission Basis. Location: India (Remote) , Commission-based We are looking for highly motivated and sales-driven individuals to join our team as Sales Sub-Agents on a commission basis. As an Insurance Sales Sub-Agent, you will be responsible for generating leads, identifying customer needs, and selling a range...


  • Navi Mumbai, India MyGlit Full time

    **Role**:Telecalling/Telemarketing Exec. **Timings**:Night Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Call Center - key skills Customer Service Freshers Graduate freshers HSC Fresher Communication...


  • Mumbai, Maharashtra, India Staunch Recruitment Consultants Full time

    Hi Job Role - **Customer Care Loyalty and Retention Executive** Location **- **Parel Qualification - Any Graduate Experience - 2 Years of relevant experience **REQUIRED EXPERIENCE/ COMPETENCIES**: - Good hold on Language - Verbal and written - Must have knowledge of MS Word, Excel, and PowerPoint **PURPOSE**: The Customer Care Loyalty and Retention...

  • Ticketing Agent

    5 days ago


    Mumbai, India A.A International Travels Full time

    Company Description Our travel booking company, based in Mumbai, India, has over 100 years of combined experience in the industry and caters to both corporate and leisure travelers. We offer a wide range of services, including corporate travel bookings, leisure travel bookings, visa and passport assistance, and 24/7 customer support. Our team of experienced...


  • mumbai, India LIC Full time

    Company DescriptionLIC (Life Insurance Corporation) is the largest financial institution and life insurance organization in India. As a state-owned public sector corporation, LIC serves millions of customers with its extensive network of branches, zonal offices, and satellite offices. With a central office in Mumbai and a rich history dating back to 1956,...

  • Customer Service

    2 days ago


    Mumbai, India Aargus Global Logistics Pvt Ltd Full time

    **Job description** - Graduate with +4 yrs. of experience in customer service & Operations in a reputed freight forwarding company. - In-depth know-how about import /export /cross trade business by Sea freight. On job experience of international freight forwarding job costing and quotations. - Capability to handle freight enquiries, quotations and...


  • Mumbai, India Vibgyor Management Consultant Full time

    Work from Office Location: Malad, Andheri, Vikroli Airoli Thane **Salary**: 14k ro Upto 36k Need HSC with an Excellent communication skills **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹14,000.00 - ₹37,000.00 per month **Job Types**: Full-time, Regular / Permanent, Fresher Pay: ₹14,000.00 - ₹36,000.00 per...