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Customer Service Agent

2 months ago

Mumbai, India FUTURZ Staffing Solution Pvt. Ltd Full time

Roles and Responsibilities:

- Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organizations products or services.
- Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.
- Update account information and performs general maintenance upon customers request.
- Understands customers needs and maximizes opportunities to promote relevant products and services.
- Exhibits promptness and politeness using the appropriate language while answering customer queries.

Shift: Rotational Shift /Flexible to work in any shifts and timings

5 days working, 2 rotational offs

Minimum Eligibility: Graduate/HSC Freshers and experienced can apply

**Salary**: ₹17,000.00 - ₹24,000.00 per month

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8655480634

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