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Customer Care Executive

3 months ago

Hyderabad, India Square BPO Services Pvt Ltd Full time

**Job Description (Voice): Customer Support Advisor**

**LANGUAGES REQUIRED**
- HINDI & ENGLISH
- AND COMPLETLEY WORK FROM OFFICE

**Responsibilities**:

- **Basic Telephone Etiquette and basic computer skills**:

- Good Communication skills in English and Hindi
- **Responsible to provide excellent customer service, solving questions and complaints related to customer queries**:

- Responsible for handling calls from new and existing customers regarding a variety of requests
- **Should be able to handle inbound calls resolving customer queries**:

- Ability to write, read and speak English to suit business needs
- **Willing to work flexible Shifts (24/7)Preferred**:

- **Any Undergraduate can apply**:

- 6 Day working/Rotational Week off
- **Female: Maximum shift till 8 PM**:

- Male: Maximum shift till 1 AM
- **Freshers can applyPackage**:

- **Fresher: 1.86LPA + Incentive (12,500/- Take home)**:

- 1 Year experience: 1.99LPA + Incentive (13,500/- Take home)
- **2 Years’ experience: 2.13LPA + incentive (14,500/- Take home)Perks & Benefits**:

- **PF and ESI / Health Insurance**:

- Night Shift Allowance
- **Performance Incentives**:

- Opportunity to grow internally with our Internal Job Postings **Interested**

**NOTE WORK FROM OFFICE**
- Reethika 7207943607

**Location**:

- SQUARE BPO Services PVT LTD,
- White House, Ground Floor BLOCK-3,
- Begumpet, Hyderabad, Telangana 500016.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,565.00 - ₹17,565.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)
- English (required)

License/Certification:

- 10th inter aadhar and pan card (required)

**Speak with the employer**
+91 7207943607