Live Chat Support Executive

3 months ago


Mohali district Punjab, India Mind map IT Solutions Full time

**Responsibilities**:

- Reply to purchaser inquiries and problems through stay chat in a expert and timely way.
- Offer correct products or services information and troubleshoot basic technical problems.
- make certain excessive degrees of consumer pride by means of resolving problems efficiently.
- escalate complicated troubles to suitable departments while important.
- keep distinct facts of customer interactions and remarks for continuous improvement.

**Requirements**:

- Exceptional written conversation competencies.
- Capacity to address multiple chat conversations simultaneously.
- Study problem-fixing abilities with attention to element.

**Job Types**: Full-time, Fresher

Pay: ₹200,000.00 - ₹500,000.00 per year

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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