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Walk in for Helpdesk Executive
5 days ago
Walk in drive for' Helpdesk executive for Residential maintenance.
Work location: Gachibowli,Kondapur,Hyderabad-500084
Education: 12th to Any degree
Relevant experience: 1 to 3 years in any industry or maintenance /real estate added advantage
Shift : Rotational
Job description:
- Receive & log calls/complaints/requests from clients/customers/tenants etc into the Servimax.
- Forwarding on reactive calls to shift engineers.
- Issue job cards.
- Inputting weekly timesheets from Engineers
- Answering queries from the tenants
- Liaising frequently with tenants
- Generating Performance reports to present to Property on Monthly basis
- Maintaining the ongoing works schedule
- Filing of paperwork
- Taking/Producing Minutes of Weekly and Monthly Meetings
- On-site end user support for approximately 50 individuals
- Daily operations of the “Help Desk” function including delivery, problem escalation/resolution.
- Notify the Asst. Security Officer/ Help desk Executives & Property Manager on site at the time of all Emergency Calls
- Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipment's is required
**Salary**: ₹17,000.00 - ₹21,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Gachibowli, Hyderabad, Telangana (required)
Ability to Relocate:
- Gachibowli, Hyderabad, Telangana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7337895682
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