Customer Support Representative

2 months ago


Kolkata District West Bengal, India Jobstop Solutions Pvt Ltd Full time

**Key Responsibilities**:

- Resolve customer issues and escalate when necessary.
- Maintain accurate records of customer interactions.
- Provide product/service information and support.
- Ensure timely and effective resolution of customer complaints.

**Requirements**:

- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations.
- Basic computer knowledge and familiarity with CRM systems.
- Previous customer service experience is preferred.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata District, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- tele sales: 1 year (preferred)
- Customer support: 1 year (preferred)

Work Location: In person



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