Customer Support Representative
2 months ago
**Key Responsibilities**:
- Resolve customer issues and escalate when necessary.
- Maintain accurate records of customer interactions.
- Provide product/service information and support.
- Ensure timely and effective resolution of customer complaints.
**Requirements**:
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations.
- Basic computer knowledge and familiarity with CRM systems.
- Previous customer service experience is preferred.
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata District, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- tele sales: 1 year (preferred)
- Customer support: 1 year (preferred)
Work Location: In person
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