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Process Executive

2 months ago

Noida, India Especia Associates LLP Full time

**Location**: Gurgaon, Noida
**Designation**: Process Executive
**Experience**: 0-6 Months
- **Job responsibility**:

- Effectively manage a database of various types of claims.
- Update and maintain claim files to ensure complete records.
- Respond timely to internal and external inquiries for information relative to claims.
- Review, prepare, create, and/or send letters, reports, and forms.
- Communicate claim action/processing with claimant, client and appropriate medical contact.
- Identify notification issues, coordinates resolution and takes corrective actions as needed.
- Engage and address any customer inquiries related to lien/bond claim notices sent to property owners, general contractors, and subcontractors.
- Collaborate with the claim handlers in preparing the claim notices.
- Maintain action plans to ensure state-required contract deadlines are met and to move the file towards prompt and appropriate resolution. escalates issues as needed.
- Provide support and assistance in updating reinsurance systems and information.

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