Customer Care Executive
5 months ago
Job Description:
Key Responsibilities:
2. Provide timely and accurate information to customers regarding healthcare services and inquiries.
3. Assist in resolving customer issues and concerns, ensuring high levels of customer satisfaction.
4. Collaborate with internal teams to escalate and resolve complex customer cases.
5. Maintain accurate records of customer interactions and transactions.
Work Schedule:
Six-day work schedule
9 hours shift
Rotational weekly off
Minimum Qualifications:
- Graduation from a recognized institution
- Excellent communication skills, both verbal and written
- Prior experience in customer care or healthcare industry is a plus
We are looking for individuals who are passionate about customer service, possess strong communication skills, and can thrive in a fast-paced healthcare environment. If you meet the qualifications and are eager to make a positive impact on the healthcare experience, we encourage you to apply.
**Salary**: ₹10,882.25 - ₹27,837.81 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Bengaluru, Karnataka (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9611202958
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