Automotive Service Advisor
2 weeks ago
The Service Advisor in the Automobile Section serves as a primary point of contact for customers requiring maintenance, repairs, or other services for their vehicles. This role involves assessing customer needs, scheduling appointments, coordinating service tasks, and ensuring a smooth service experience.
**Responsibilities**:
- Customer interaction
- Appointment Scheduling and Coordination
- Service Process management
- Customer satisfaction
- Technical Knowledge and Training
**Qualifications**:
- High school diploma or equivalent; additional technical or vocational training in automotive service (preferred).
- Previous experience in a customer service or automotive service role.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of automotive systems, components, and maintenance procedures.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Erode, Tamil Nadu (required)
Ability to Relocate:
- Erode, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
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