Customer Support Representative
7 months ago
**Hiring for locations Mumbai, Delhi, Bangalore, and Hyderabad**
**Job Description:
- **
2. Need to have a basic understanding of Data Security (Firewall, Data Leak/ Loss Prevention, Data Encryption, 2 Factor Authentication), File Management (Google Drive, Teams, One Drive) & Cloud SAAS (Software as a Service) solutions.
3. Informing clients about FileAgo products/services & accordingly book appointments for demonstration.
4. Bring new partners/Partner customers on board & maintain relationships with the existing partners.
5. Bring new customers on board & maintain a relationship with the existing client for more business.
6. Asking questions to customer & understand their requirements/specification & accordingly pitch the product.
7. Taking & processing the Purchase orders professionally.
8. Maintaining a database of the clients regularly.
**Qualifications and Experience**:
- Bachelor's degree experience in a related field.
- Minimum of 4 to 5 years of progressive experience in Inside Sales roles.
- Proven experience in Direct, Channel, Government & Reference Sales
- Knowledge about Data Security (Firewall, Data Leak/ Loss Prevention, Data Encryption, 2 Factor Authentication), File Management (Google Drive, Teams, One Drive) & Cloud SAAS (Software as a Service) solutions
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize, and work under pressure.
- Proficiency in MS Office Suite.
- Ability to adapt to changing priorities and work independently with mínimal supervision.
- Strong leadership skills with a collaborative approach to team management.
Pay: ₹25,000.00 - ₹50,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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