Customer Service Executive

2 months ago


Mumbai, India K K Chempro India Private Limited Full time

Position: Customer Service Executive

Reporting to: BDM

Dept: Back-office Sales

Location: Malad

Experience: 2-3 years’ relevant experience

Industry: Any Chemical Industry

Qualification: Any Graduate

Gender: Male / Female

Age: upto 30 to 35 Years

Roles & Responsibilities
- Assisting and coordinating with the sales & Office team. - Processing company receipts, invoices, and bills. - Handling ISO Documentation. - Equipping staff with the technical and social skills needed to enhance system. - Assisting and supporting management. - Maintain proper communication with staff. - Ensure samples / documents received from customer as and when required. - Prepare IMS documents pertaining to department. - Communicate dispatch details and logistic arrangements to customer as applicable. - Coordination for customer feedback and identifying improvement areas. - Coordination for Corrective Actions - Ensuring proper maintenance and preservation of system related documents and records. - Coordination for internal & External audit - Coordination for MRM and provide required data.

Computer knowledge: MS office
- especially MS Advance Excel, MS outlook, power point presentation & ERP.

Skills: - Good communication skills - able to work under deadlines and pressure. - passionate to accept challenges. - Strong in Coordination

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9833140596



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