Operation Support-contents

4 weeks ago


New Town Kolkata West Bengal, India Bright Edge Edusystems Pvt. Ltd. Full time

**OPERATION SUPPORT- Contents and IT Tools for a chain of Preschools spread across Pan India**

**A.** **CONTENT EDIT/RECREATE & CHECKING**:
1 Checking Time Tables.

2 Editing/recreating Monthly syllabus notes for parents for all levels.

3 Editing/recreating Guidelines for the Monthly Time Table.

4 Editing/recreating Yearly Activity Calendar

5 Editing/recreating Monthly Activity Guidelines.

6 Event Guidelines.

7 Editing/recreating Quarterly News Letter.

8 Editing/recreating Parental Tips, Notes etc as on when required.

9 Edit/recreate and roll out worksheets for assessment.

**B.** **CO-ORDINATION**:
10 Rolling out academic and extracurricular contents to the concerned department / Person for delivery to centres.

11 Clearing doubts of Teachers/Team Leaders about the contents.

12 Conducting webinars training to teachers on content

13 Responding to the customers operational service tickets.

**C.** **IT TOOL SUPPORT**:
14.Provide Customer Support related to company Apps, IT Tools, Websites, and Portals.

15.Explore, onboard, test & set up all new & existing tools as per business requirements.

16.Responding to client on IT support requests on usage of our tools.

17.E-Meeting with clients to implement our tools and Apps in their systems.

18.Upskill and update yourself on a self-learning mission

19.Resolving any kind of technical backend issues.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Ability to commute/relocate:

- New Town, West Bengal 700135: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 20/05/2023
Expected Start Date: 01/06/2023


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