Back Office Operation Executive

2 weeks ago


Kolkata West Bengal, India ZORRRO DELIVERIES PRIVATE LIMITED Full time

Job Title: Back Office Operations Executive

Job Summary:
Key Responsibilities:
Data Management:
Accurately input, update, and maintain data in databases and systems.

Ensure data integrity and security.

Generate reports and analyze data to support decision-making processes.

Administrative Support:
Perform a variety of administrative tasks such as managing correspondence, filing documents, and maintaining records.

Coordinate and schedule meetings, appointments, and travel arrangements.

Assist in the preparation of reports and presentations.

Communication and Coordination:
Collaborate with different departments to ensure seamless information flow.

Respond to internal and external inquiries in a timely and professional manner.

Coordinate with vendors and external partners as needed.

Process Improvement:
Identify opportunities for process improvement and efficiency within the back-office operations.

Implement best practices to streamline workflow and enhance productivity.

Mapping & Allocation:
Rider Allocation

Implement and monitor of the Riders.

Mapping

Customer Support

WhatsApp Handling

Documentation and Compliance:
Maintain accurate and up-to-date documentation of back-office processes and procedures.

Ensure compliance with company policies and regulatory requirements.

Problem Resolution:
Address and resolve operational issues in a timely and effective manner.

Collaborate with team members & Riders troubleshoot and find solutions to challenges.

Qualifications and Skills:
Bachelor's degree in Business Administration, Management, or a related field. / Graduate

Proven experience in Logistics is preferred

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Detail-oriented with a focus on accuracy and quality.

Ability to work both independently and collaboratively in a team environment.

Problem-solving and analytical skills.

Additional Information:
This position may require occasional overtime or flexibility in working hours based on operational needs.

**Job Types**: Full-time, Permanent

**Salary**: ₹7,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Rotational shift
- Weekend availability

**Speak with the employer**
+91 8240257452
Expected Start Date: 01/12/2023



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