Service Desk Administrator

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

Job Title: Travel Desk and Administration Executive **Job Description**: **Responsibilities**: - Manage and coordinate all travel arrangements including flights, accommodations, and transportation for employees and guests. - Ensure travel bookings are made in compliance with company policies and budgetary constraints. - Handle visa processing, passport...

Responsibilities - Day to day as an executive and tier 1 support - Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs,...

Hi, **Greetings from Online Teksupport IT Solutions!!!** We are currently hiring for a **"Service Desk Representative"** for **Bangalore Location.** **Experience : Min 2 years to 6 years.** **Job location : Bangalore.** **JD**: **Service delivery**: - Resolve/escalate issues related to the servers, networks, and telecommunications by consistently...

As a rapidly growing global provider of IT solutions, we’ve expanded from Seattle to Sydney, Dallas to New Delhi and beyond - with reach in over 80 countries around the world. Today’s top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. Headquartered in New Delhi and...

Job DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Job Summary: The Service Desk Support Specialist supports Polaris worldwide IT operations, providing first line support for Polaris users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and managing incidents...

JOB SUMMARY: The Service Desk Support Specialist supports Polaris worldwide IT operations, providing first line support for Polaris users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and managing incidents...

ROLE : SERVICE DESK (Voice Support) - LOCATION : Bangalore - JOB DESIGNATION : SERVICE DESK MANAGEMENT JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...

Job DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

be pivotal**Job Title: Front Desk Receptionist - Interior Design Experience Centre** **Location**: Kanakpura Rd, Landmark-D-Mart **Job Type**: Full-time **About Us**: ADDON Interiors & Constructions is a renowned interior design experience centre dedicated to providing exceptional design solutions and curated spaces for our clients. We pride ourselves on...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

A front desk receptionist plays a crucial role in providing the first point of contact for visitors, clients, and employees at an organization. The specific responsibilities can vary depending on the nature and size of the business, but generally, the front desk receptionist performs the following duties: - **Greeting and Welcoming Visitors**: - Warmly...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

**Job title**:Front desk Receptionist **Mode**: Work from Office **Location**: Jayanagar 5th Block, Bangalore **About Indusspay**: **Indusspay** is a B2B Fintech company, which means we only develop tech for financial institutions. We’re a fast-growing startup based in Bangalore. Leveraging on our cutting-edge technology, we offer an extensive and...

India **Position Description** **Company**: Volvo Construction Equipment **Organization**: Sales and Marketing **Location**: India, Bangalore **Function / Department**: Commercial Management **Position Title**: Order Desk Administration **Reports To**: Order Desk manager **Job Summary**: Order Management & Logistics Coordination with HO MRS...

You will be the Service Desk Executive acting as a member of the Service Desk Team of 3 or more people. You will participate in organizing support for users of In-house software and desktop hardware requests. You will be part of the Quality Assurance Service, reporting to QA Leader as part of the Technical Team of Finquest. The main task is to assure with...