front Office Caller-
1 month ago
**Job Title: Front Office cum Caller**:
- **Job Location: Mall Road, Ludhiana**:
- **Job Type: Full Time/ Permanent**
We are seeking a dynamic individual to join our team as a Front Office cum Caller. As the face of our organization, you will play a pivotal role in ensuring a positive experience for all visitors and callers. Your responsibilities will include:
- Greet and assist all visitors in a courteous and professional manner, providing them with necessary information and directing them appropriately.
- Maintain and update management information systems, ensuring accurate and timely data entry. Coordinate with various departments as needed.
- Manage incoming client calls, addressing inquiries, providing information, and transferring calls to the relevant personnel efficiently.
- Record all incoming and outgoing couriers accurately. Ensure timely dispatch and receipt of couriers, maintaining proper documentation.
- Monitor and maintain the attendance register, ensuring accuracy and compliance with company policies.
- Handle public inquiries at the front desk, providing assistance and information as required.
- Conduct feedback calls for the sales team and manage offline marketing raw data efficiently.
- Assist in CRM calls and provide support for events and activities at the branch level.
- Provide general administrative support, including but not limited to filing, photocopying, and scheduling appointments.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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