Customer Support Representative(Female)
4 weeks ago
**Job Title: Customer Support Associate - Telle Caller**
**Location: Hyderabad**
**Experience: 0 to 1 years**
**Company Name: Nextgen Property Adviser Pvt Ltd**
**Position Type: Full Time**
**About Us**
*Nextgen Property Adviser Pvt Ltd (propertyadviser.in) - Buyers focused Real Estate Software Company. *
**Below are our Key USPs.**
- PropertyAdviser.in is the only Local Directory portal (1800+ projects live in the website) serving the Hyderabad Real Estate Community for 7 Years.
- We are the Only Hyderabad-based PropTech company creating Innovative marketing and sales services since 2017.
- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
- We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.
**Role and Responsibilities**
- Managing outbound and inbound calls in timely manner.
- Provide accurate information about products and services.
- Identify and assess customer needs to achieve satisfaction.
- seize opportunity to upsell the product.
- Build sustainable relationships and trust with customer account through open & interactive communication.
- Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
- Maintain Client Interaction logs in CRM.
- Stay updated on industry and best practices.
- Contribute to a positive and supportive team environment.
**You will be a perfect fit, if you have**
- Bachelor’s degree.
- Strong communication skills and customer centric approach.
- Ability to learn quickly and adapt to changing situation.
- Basic computer skills and familiar with MS Office
- Problem Solving Attitude and willingness to take on new challenges.
- Willingness to work in flexible hours.
**Salary**: Up to ₹210,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Will you be willing to work on Saturday and Sunday ?
- Are you ok with one year Commitment ?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Telugu (required)
- English (required)
Work Location: In person
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