Customer Service Executive

3 weeks ago


Ernakulam, India 18 Steps Full time

Hi

Greetings from 18 Steps Consultants

A leading NBFC is looking to hire Customer Service Executives.

Customer Service Executives: 10 Vacancy for Thrikakkara, Thripunithura, Edakochi, Kundara & Chalakkudy

Verify customer's KYC & complete online registration. Provide after sales service to existing customers and obtain references from them to increase customer base. Responsible for handling the gold loan business operations including assessment of jewellery, processing of loans, tracking of loan repayments, follow up, prompt collection of EMIs. Gold loan experienced & freshers also can apply.

**- Salary budget - 13,000/- (Freshers) Upto 17,000 based on gold loan experiences**
- Educational qualification required-Graduates Preferred
- Age limit - 21 and above

**Salary**: ₹13,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Malayalam (required)

Work Location: In person

**Speak with the employer**
+91 7902402691



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