Guest Relations Executive
3 weeks ago
We are recruiting **Guest Relations Executive** for a 3 star category hotel in **Trichy**.
**Responsibilities:
- **
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
- Secure payment, verifying and adjusting billing as needed.
- Provide guests with room and hotel information, directions, amenities and local interests.
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff.
- Complete cashier and closing reports, counting the bank at the end of each shift securely.
- Accept and record wake-up calls, delivering to the right department.
- Communicate any emergency, lost item or theft to proper security staff and/or authorities.
- Keep contingency lists in case of emergency and communicate any necessary messages.
**Requirements**:
- Diploma/Graduate Female only.
- Fresher to 2 years experience in guest service.
- A customer-oriented professional attitude and flair towards guest service.
- Proficiency in English and Tamil is mandatory.
- Pleasant looking and outgoing personality.
- Computer literacy
**Job Types**: Full-time, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Guest services: 1 year (preferred)
**Language**:
- English and Tamil (required)
Application Deadline: 26/03/2023
Expected Start Date: 01/04/2023
- Health insurance
-
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