Guest Relations Executive

3 weeks ago


Madurai, India Happy Jobs Full time

We are recruiting **Guest Relations Executive** for a 3 star category hotel in **Trichy**.

**Responsibilities:

- **
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
- Secure payment, verifying and adjusting billing as needed.
- Provide guests with room and hotel information, directions, amenities and local interests.
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff.
- Complete cashier and closing reports, counting the bank at the end of each shift securely.
- Accept and record wake-up calls, delivering to the right department.
- Communicate any emergency, lost item or theft to proper security staff and/or authorities.
- Keep contingency lists in case of emergency and communicate any necessary messages.

**Requirements**:

- Diploma/Graduate Female only.
- Fresher to 2 years experience in guest service.
- A customer-oriented professional attitude and flair towards guest service.
- Proficiency in English and Tamil is mandatory.
- Pleasant looking and outgoing personality.
- Computer literacy

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Guest services: 1 year (preferred)

**Language**:

- English and Tamil (required)

Application Deadline: 26/03/2023
Expected Start Date: 01/04/2023
- Health insurance



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