Restaurant Captain

2 weeks ago


Madurai City, India Annapoorna Mithai Restaurant Full time

Restaurant Captain Duties and Responsibilities:

- Always greet and welcome guests promptly in a warm and friendly manner.
- Assist guest while seating.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Getting Feedback and Reviews from All the Guest.
- Know about - Up selling and Suggestive Selling.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Set tables according to type of event and service standards.
- Communicate with the kitchen regarding any menu, product availability.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, washrooms, glass, etc. throughout the shift.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Ensures that hotel brand standards and SOP's are consistently implemented.
- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Complete closing duties, including restocking items, turning off lights, A/C etc.
- Conducts weekly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff (Waiter Category)
- Any other duties related to food and beverage service assigned by the manager.

**Job Types**: Full-time, Walk-In

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Restaurant experience: 4 years (preferred)

**Language**:

- English Hindi Tamil (preferred)

**Speak with the employer**
+91 9944514882
Application Deadline: 30/06/2023


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