Patient coordinator cum Receptionist

4 weeks ago


madurai, India kukulkan Full time
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Conducts monthly staff meetings with the care team.
  • Monitors delivery of care by completing patient rounds, documenting care, and maintaining communication for transfer/discharge plan.
  • Motivates staff to maintain a high level of patient care.
  • Educates patients and their families on the care plan; provides details related to treatments, procedures, medications, and continuing care requirements.
  • Creates and maintains staff work schedules.
  • Develops interdisciplinary management tools by participating in meetings, coordinating information, and care requirements.
  • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team.
  • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospital’s rules and regulations.
  • Protects self, co-workers, and patients by following policies and procedures to prevent bloodborne and airborne diseases.
  • Respects patient’s rights by maintaining their confidentiality.
  • Maintains quality service by establishing and enforcing organizational standards.
  • Maintains patient care database by entering new information as it becomes available.
  • Contributes to team effort by accomplishing related results as needed.




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