Executive- Consumer Services

1 week ago


Gurugram Haryana, India Whirlpool Full time

**Requisition ID**: 62824

**ABOUT WHIRLPOOL CORPORATION**:
**The team you will be a part of**:
The Finance Operations team reviews, evaluates, develops, implements, maintains and verifies internal and business controls for processes, systems, financial statements, journals and reports in compliance with corporate objectives and government standards such as the Sarbanes-Oxley Act (SOX) or the 8th Company Law Directive. Ensures that documentation for all processes across the organization is reviewed and updated periodically. May coordinate with external auditors to prepare the attestation of management assessment on internal controls.

**This role in summary**:

- Processing Parts and components requests received from consumer / Stores and certified servicers are processed & ensuring SLA’S & quality parameters are met accordingly.
- ** Reports to**: Deputy Manager
- ** Flexible to work in shifts**: Current shift is 12.30 pm to 9.30 pm IST
- ** Work from office**:All 5 days, Sat
- Sun Off

**Your responsibilities will include**:

- Managing requests within 24 hrs SLA with Quality
- Processing Compensation claims for Inconvenience allowance
- Managing KPI’s & SLA’a
- Will be cross skilled on other areas within the consumer services area hence work profile can change as per business requirement

**Minimum requirements**:

- **Experience**: 1-2 years of Back Office operations
- ** Education**: Graduation is required (any Bachelor's degree)

**Preferred skills and experiences**:

- Non
- Voice back-end transaction processing job
- Good knowledge of excel/google sheet
- Good typing speed
- Good knowledge of SAP & CRM is preferable
- Customer handling exposure
- Command over English language (both verbal as well as written) since it may involve frequent interactions with US stakeholders
- ** Personal Credibility**: The quality of being perceived as trustworthy, that comes from building relationships, ensuring rigor and relevance in one's work, and consistently achieving great results.
- ** Initiative**: Identifying business requirements or opportunities and taking action before being asked or required by the situation.

**What we offer**:
N/A

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.


  • Executive: Marketing

    2 weeks ago


    Gurugram, Haryana, India Achyutam-Executive Search Services Full time

    **Roles and Responsibilities** Greetings from Achyutam International !!! Experience - 6- 12 Months (must in retail brand or consumer based product) Qualification - Graduation/ MBA Prior experience in Luxury/in premium retail would be a big plus. Location - Gurgaon, Haryana **Perks and Benefits** Role: - Marketing - Other- Salary: - Not Disclosed by...

  • Executive: Marketing

    2 weeks ago


    Gurugram, Haryana, India Achyutam-Executive Search Services Full time

    **Roles and Responsibilities** **Responsibilities include**: 1.Work closely with the Marketing Team and assist in the smooth execution of ATL/BTL Campaigns. 2.Prepare presentations & reports on products, services and overall business performance. 3.Regular market visits to gain insights. 4.Regularly interact with sales teams and all stakeholders to take...


  • Gurugram, Haryana, India Whirlpool Full time

    **Requisition ID**: 62332 ABOUT WHIRLPOOL CORPORATION **The team you will be a part of**: - The Finance Operations team reviews, evaluates, develops, implements, maintains and verifies internal and business controls for processes, systems, financial statements, journals and reports in compliance with corporate objectives and government standards such as...


  • Gurugram, Haryana, India Eicher Full time

    Location Gurugram, Haryana, India Category Marketing Posted Date 06/24/2024 Job Id P-100914 Job Requirements Position title Resource - Consumer Marketing & Insights (CMI) Reports to Head - Strategic Projects & CMI Job grade Assistant Manager Location Gurugram Job Purpose Consumer and market insights (CMI) as a function is responsible for...


  • Gurugram, Haryana, India The Knot Worldwide Full time

    **ABOUT THE ROLE AND TEAM**: The Ecommerce team in India supports the US Ecommerce in different functional areas such as merchandising, customer excellence (envelope design, order edits and approvals for printing) and invitation designing. As a part of consumer excellence, our team works on the orders sent across by couples for their invitation envelopes. We...


  • Gurugram, Haryana, India Haleon Full time

    Are you truly passionate about brands? I mean roll up your sleeves and eat, sleep, breathe the creation of a brands? And more importantly, are you the person who thrives on the discovery of the insight that is the foundation for the brand? The consumer and market insight team at GSK believes that infusing a deep understanding of consumers into the category...


  • Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...


  • Gurugram, Haryana, India GfK Full time

    Country India Job Family Operations We show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for...


  • Gurugram, Haryana, India The Agency Way Full time

    **Job Title**: Client Servicing - Understand brand sentiment, requirements, guidelines and TG - Reference impactful campaigns, creative ideas that can be adapted - Effectively execute and manage accounts assigned, jointly strategize for campaigns and take care of end-to-end client co-ordination - Manage inter-team co-ordination to ensure deliverables are...


  • Gurugram, Haryana, India The Knot Worldwide Full time

    **Who are we**: Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home,...


  • Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • Client Servicing

    3 weeks ago


    Gurugram, Haryana, India redef9skiLLs Full time

    **Role Description** The purpose of the job is to build brand through development and execution of advertising campaigns in media & Experiential (events /retail), help client in launching new products and services with specific responsibility for planning, coordination & execution of Events & Retail promotion along with long term media planning and...

  • Service Coordinator

    3 weeks ago


    Gurugram, Haryana, India Jeeves Consumer Services Pvt Ltd Full time

    Review all the cases of >5days (Open Job Pendency/Defective pendency/Invoice Pendency/Etc.)Ensure Daily/Weekly/Monthly Reports to be shared as prescribed.Ensure to contribute in OOW Revenue to achieve as per the budgeted targetPan India’s Estimate calls follow-up on the daily basisFollow up on the pending payments on daily basis with ASCTools knowledge...


  • gurugram, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues....


  • gurugram, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues....

  • Executive - Wfm

    3 days ago


    Gurugram, Haryana, India WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...


  • Gurugram, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more...


  • Gurugram, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more...


  • Gurugram, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more...


  • Gurugram, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more...