Parent Relationship Officer

7 days ago

Bengaluru Karnataka, India Ekya Schools Full time

**Job description**

The role will involve working very closely with the Head of School and will broadly will require the person to:

- Drives student enrolment to reach or exceed target numbers
- Informs and executes the school sales and marketing strategy
- Manages the admissions procedures ensuring all students are registered in accordance with the school’s regulatory policies.
- Any other task that may be assigned

**Key Relationships (Internal and External)**:
The Admission Counsellor/Senior Relationship Officer is responsible for building and maintaining relationships with new and prospective parents, visitors to the school, school employees and Senior Leadership, Central Office Marketing and Admissions team and other departments as required, and other external bodies or outside agencies as required.

**Roles and Responsibilities**:
**Marketing and Sales**
- Accountable for driving student enrolments in order to meet or exceed (daily/weekly/monthly/quarterly/yearly) targets as set for the academic year.
- Work closely with the central Admission and Marcomm team to execute the Sales, PR and Marketing strategy for the school aimed at prospective parents.
- Plan and execute external marketing events, such as Open Houses, to boost enrollment in alignment with the agreed-upon calendar and strategy.
- Coordinate apartment activations in the campus neighborhood, arranging events, partnership visits, and collaborations with playschools and early years centers to generate leads.
- Presenting a positive impression of the school in all interactions with families, whether by telephone, face to face or in writing. Be the key point of contact for prospective parents from first contact with the school until the student’s first day.
- Develop and conduct school tours, as required, for prospective families with the aim of promoting the school’s academic and non-academic achievements.
- Benchmark the school’s admissions procedures against leading competitors, and suggest and implement new and innovative ways to market the school to prospective parents.
- Collect and analyse data to measure the success of the Marketing & Admissions process.

**Admissions Process**
- Provide the Head of Schoo/HOAM with regular updates on Admissions Data through dashboards on a regular basis.
- Manage all placement tests or interviews for new entrants to school and collate results.
- Arrange the placement of students in classes with the approval of the Head of School and Coordinators.
- Manage wait lists and ensure the school’s admissions policy is transparent and adhered to.
- Liaise with the in-campus accounts team to issue invoices for new students and ensure that all data is current on Leadsquared/Zoho.
- Manage the initial induction of new families and students, including answering all questions in a professional and timely manner, providing support and advice.

**Qualifications and Professional Background**
- Must possess a relevant Bachelor’s degree. Must have a minimum of 2-5 year’s experience in Customer Service, Sales ideally in a service provider industry. Experience in the Education sector is preferred but not essential.

**Required Core Competencies include**:

- Proven work experience in Sales
- Excellent verbal and written communication skills
- Effective communicator at different levels, both orally and in writing
- Ability to form effective customer relationships and close sales
- Interpersonal skills, able to operate in a multicultural environment.
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Google suite.
- Able to work in a fast-paced environment
- Extensive knowledge of the company, brand, and product preferred.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹55,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

  • Pro(Parent Relationship Officer)

    2 months ago

    Bengaluru, India Universal Education Full time

    Role aspiration **Making it meaningfu**l: The aspiration is to make this role more significant to parents and our people and to make it aspirational as a growth path for our people. This role can be **Parent Engagement Manager. **It’s a relatively senior role (somewhere between AC and Admin Head), and CTC for this role can be at 40K to...

  • Pro(Parent Relationship Officer)

    2 weeks ago

    Bengaluru, India Universal Education Full time

    Role aspiration **Making it meaningfu**l: The aspiration is to make this role more significant to parents and our people and to make it aspirational as a growth path for our people. This role can be **Parent Engagement Manager. **It’s a relatively senior role (somewhere between AC and Admin Head), and CTC for this role can be at 40K to...

  • Parent Relationship Officer Needed in a Cbse School

    2 weeks ago

    Bengaluru, India EducoHire Full time

    **Parent Relationship Officer needed in an upcoming CBSE school in North Bangalore.** **Experience**: 2 to 5 years. **Qualification***: ***Graduate / Post Graduate **Role -** **Facilitating Admission Process** To facilitate the entire admission process for prospective parents & address queries of prospective and existing parents. To arrange for...

  • Parent Relationship Officer Needed in a Cbse School

    19 hours ago

    Bengaluru, Karnataka, India EducoHire Full time

    Parent Relationship Officer needed in an upcoming CBSE school in North Bangalore.Experience: 2 to 5 years.Qualification:***Graduate / Post GraduateRole -Facilitating Admission ProcessTo facilitate the entire admission process for prospective parents & address queries of prospective and existing parents.To arrange for parents' orientation with the concerned...

  • Student Parent Coordinator

    6 days ago

    Ulsoor, Bengaluru, Karnataka, India The Lewis Foundation of Classical Ballet Full time

    **Minimum requirement**: **Qualifications**: - Minimum of 2 years of experience working with young parents, students or in a related field - Bachelor’s degree in education, counseling, or a related field - Excellent communication and organizational skills in English and preferably another language such as Kannada or Hindi. - Passion for the arts and...

  • Relationship Executive

    2 days ago

    Bengaluru, Karnataka, India Vibgyor School Full time

    **JOB DESCRIPTION - RELATIONSHIP EXECUTIVE** **About Us** Established in 2004, we are a chain of schools offering national and international curriculums across 36 schools pan India. With our well-researched curriculum, modern teaching methodologies and wide range of extra-curricular activities and facilities we constantly strive to enthuse our students...

  • Relationship Officer/admission Officer

    1 week ago

    Bengaluru, India Chrysalis High Full time

    _A leading chain of Schools in India, affiliated to CISCE, CBSE requires skilled, innovative and dynamic staff for the post of Relationship Officer/ Executive._ - JD:_ - _Handle incoming walk-in parents, phone calls, appointments and messages. _ - _Address admission enquiries and concerns efficiently and effectively. _ - _Build rapport and establish good...

  • Relationship Officer/admission Officer

    2 months ago

    Bengaluru, India Chrysalis High Full time

    _**A leading chain of Schools in India requires skilled, innovative and dynamic staff for the post of Female Relationship Officer/ Executive.**_ - **JD**:_ - _Handle incoming walk-in parents, phone calls, appointments and messages._ - _Address admission enquiries and concerns efficiently and effectively._ - _Build rapport and establish good relationships...

  • Pet Relationship Officer

    2 months ago

    Indiranagar, Bengaluru, Karnataka, India Supertails Full time

    **About Us**: **What you will do**: - Build and cultivate relationships with pet parents - Be Supertail’s voice in proactively reaching out to customers - Understanding pet parents' problems and solving them - Revenue enablement by upselling and cross-selling - Promote Supertails services to the pet parents - Match pet parents and their pet's needs with...

  • Urgent Requirement of Relationship Officer @

    2 weeks ago

    Bengaluru, India Vibgyor High School Full time

    Job description Roles and Responsibilities PURPOSE OF THE ROLE: The Relationship Officer in Centres shall act as an interface with the outside world & create value in: Increasing Student Admissions, Communication and Coordination with Parents, Publicity and Public Relations work for the Centres. KEY RESPONSIBILITIES OF THE ROLE 1. Will be responsible for...

  • Parent Counselor

    2 months ago

    Bengaluru, India Sunrise International Academy Full time

    Graduate with pleasant personality and communication skills. Ability to handle parent queries with patience and sharing the necessary information required. Should have knowledge in MS Office. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay -...

  • Being The Parent

    24 hours ago

    Bengaluru, Karnataka, India MyKids Venture Pvt Ltd Full time

    Looking for a UX/UI design mate with 2-3 years of experience. If you are passionate about designing intuitive, user-friendly mobile applications we would love to hear from you. Being The Parent is a AI-powered Super-App for today's parents. Surrounding them with support at every step of their parenting journey, this 24-7 online coach makes every parent do...

  • Urgent Requirement of Relationship Officer @

    16 hours ago

    Bengaluru, Karnataka, India Vibgyor High School Full time

    Job descriptionRoles and ResponsibilitiesPURPOSE OF THE ROLE:The Relationship Officer in Centres shall act as an interface with the outside world & create value in: Increasing Student Admissions, Communication and Coordination with Parents, Publicity and Public Relations work for the Centres.KEY RESPONSIBILITIES OF THE ROLEWill be responsible for the overall...

  • Cro (Customer Relationship Officer)

    6 days ago

    Bannerghatta, Bengaluru, Karnataka, India GLOBAL INDIAN INTERNATIONAL SCHOOL Full time

    Handle incoming walk-in parents, phone calls, appointments and messages. - Address admission enquiries and concerns efficiently and effectively. - Build rapport and establish good relationships with parents to ensure good amount of admissions. - Promote the organisation and maximize admission opportunities where necessary. - Provide constructive feedback on...

  • Customer Relationship Officer

    2 months ago

    Bengaluru, India GLOBAL INDIAN INTERNATIONAL SCHOOL Full time

    Handle incoming walk-in parents, phone calls, appointments and messages. - Address admission enquiries and concerns efficiently and effectively. - Build rapport and establish good relationships with parents to ensure good amount of admissions. - Promote the organisation and maximize admission opportunities where necessary. - Provide constructive feedback on...

  • Customer Relationship Officer

    6 days ago

    Bengaluru, India GLOBAL INDIAN INTERNATIONAL SCHOOL Full time

    Handle incoming walk-in parents, phone calls, appointments and messages. - Address admission enquiries and concerns efficiently and effectively. - Build rapport and establish good relationships with parents to ensure good amount of admissions. - Promote the organisation and maximize admission opportunities where necessary. - Provide constructive feedback on...

  • Relationship Executive

    2 months ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    Knowledge of Strengths & USPs of the School - Overview of Competitors, Curriculum details, Facilities of the School, Admission Policies - Addressing, handling or re-directing queries with regards to admission, PSA, Kids Club, Tours, VIVA, Hostel, etc. appropriately and on time - Informing the parents of fee structure & School timings - Fixing up interviews...

  • Relationship Executive

    2 months ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    Knowledge of Strengths & USPs of the School - Overview of Competitors, Curriculum details, Facilities of the School, Admission Policies - Addressing, handling or re-directing queries with regards to admission, PSA, Kids Club, Tours, VIVA, Hostel, etc. appropriately and on time - Informing the parents of fee structure & School timings - Fixing up interviews...

  • Relationship Executive

    2 days ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    Knowledge of Strengths & USPs of the School - Overview of Competitors, Curriculum details, Facilities of the School, Admission Policies - Addressing, handling or re-directing queries with regards to admission, PSA, Kids Club, Tours, VIVA, Hostel, etc. appropriately and on time - Informing the parents of fee structure & School timings - Fixing up interviews...

  • Relationship Executive

    2 days ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    Knowledge of Strengths & USPs of the School - Overview of Competitors, Curriculum details, Facilities of the School, Admission Policies - Addressing, handling or re-directing queries with regards to admission, PSA, Kids Club, Tours, VIVA, Hostel, etc. appropriately and on time - Informing the parents of fee structure & School timings - Fixing up interviews...