Customer Relationship Executive
5 months ago
Job Title: Customer Relationship Executive (CRE) - JLG
Location: Salem region
**Job Type**: Full-Time
About Us:
Job Overview:
Key Responsibilities:
Act as the primary point of contact for clients, understanding their requirements and providing timely and effective solutions.
Build and maintain strong, long-lasting customer relationships through regular communication and personalized service.
Collaborate with internal teams to ensure timely delivery of products/services and resolution of customer issues.
Conduct customer feedback surveys and analyze data to identify areas for improvement in service delivery.
Stay informed about company products/services, industry trends, and competitor offerings to effectively communicate value propositions to clients.
Maintain accurate records of client interactions, transactions, and communication in the CRM system.
Proactively identify opportunities for upselling or cross-selling additional products/services based on client needs.
Collaborate with the sales and marketing teams to contribute to customer retention and expansion strategies.
Qualifications:
Bachelor's degree in any specilazation or minimum +2 completed / dipolma
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹13,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to Commute:
- Salem, Tamil Nadu (required)
Ability to Relocate:
- Salem, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8951783433
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